Jesa Belen
Oakley,CA
Overview
15
15
years of professional experience
1
1
Certification
Work History
Receptionist
Diamond Ridge Health Care Center
09.2023 - Current
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Answered phone promptly and directed incoming calls to correct offices.
- Handled assignments independently with good judgement and critical thinking skills.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Maintained confidentiality of information regarding clients and company.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
Telehealth Medical Assistant
Executive Mental Health
08.2022 - Current
- Coordinating and facilitating virtual patient appointments, ensuring seamless communication between patients and healthcare providers; Assist Clinical Staff Team Members by discussing Telehealth services with new patients; Coordination of Care with both Clinical Staff and Facility Staff; Provide and gather patient medical documentation; Proficient in coordinating and facilitating interactions between various internal and external parties, resolving issues in a timely manner to ensure smooth operations; Assist in the development and implementation of liaison strategies and action plans, contributing to the achievement of organizational goals and enhanced efficiency; Coordinating mental health consultations and working alongside clinical providers in gathering documents necessary for care.
Medication Manager
Carlton Senior Living
03.2019 - 08.2019
- Coordinated with pharmacists and physicians for seamless delivery of medications and timely prescription refills.
- Enhanced patient safety by maintaining accurate medication records and administering medications as prescribed.
- Reviewed medication orders for accuracy and completeness before administering medication.
- Reordered medication to maintain adequate supply.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Assisted in the development of policies and procedures related to medication management, promoting a culture of safety within the facility.
- Facilitated open lines of communication between patients, families, and healthcare providers to address any concerns or questions related to medications effectively.
Medication Manager
Carlton Senior Living
08.2009 - 10.2017
- Coordinated with pharmacists and physicians for seamless delivery of medications and timely prescription refills.
- Enhanced patient safety by maintaining accurate medication records and administering medications as prescribed.
- Reviewed medication orders for accuracy and completeness before administering medication.
- Reordered medication to maintain adequate supply.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Assisted in the development of policies and procedures related to medication management, promoting a culture of safety within the facility.
- Facilitated open lines of communication between patients, families, and healthcare providers to address any concerns or questions related to medications effectively.
- I started as a Waitstaff for few months then I applied for a Medication technician until I became a Medication manager.
Education
No Degree - Clinical Medical Assistant
Contra Costa Medical Career College, Inc.
Antioch, CA12.2021
No Degree - General Education
Evergreen Valley College
San Jose, CA06.2005
High School Diploma -
Rainier Beach High School
Seattle, WA06.2003
Certification
- Social Service Designee in Long Term Care, Executive Mental Health, 02/28/2024
- Clinical Medical Assisting, CCMCC, 12/21/2021
Timeline
Receptionist
Diamond Ridge Health Care Center
09.2023 - Current
Telehealth Medical Assistant
Executive Mental Health
08.2022 - Current
Medication Manager
Carlton Senior Living
03.2019 - 08.2019
Medication Manager
Carlton Senior Living
08.2009 - 10.2017
No Degree - Clinical Medical Assistant
Contra Costa Medical Career College, Inc.
No Degree - General Education
Evergreen Valley College
High School Diploma -
Rainier Beach High School
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