Jesee Riddell
Camas,WA
Summary
Proven Manager at Bellagios Pizza with a track record of enhancing team performance and customer satisfaction. Excelled in operations management and problem-solving, significantly increasing efficiency. Skilled in customer service and staff training, adept at motivating teams and streamlining processes for optimal productivity and profitability.
Dedicated to managing and resolving problems professionaly with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
8
8
years of professional experience
Work History
Manager
Bellagios Pizza
06.2019 - Current
- Accomplished multiple tasks within established timeframes.
- Managed and motivated employees to be productive and engaged in work.
- Controlled costs to keep business operating within budget and increase profits.
- Cross-trained existing employees to maximize team agility and performance.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Help with all customer complaints and requests.
Self Checkout Cashier
Safeway
01.2017 - 05.2018
- Enhanced customer satisfaction by efficiently managing self-checkout stations and promptly addressing issues.
- Streamlined checkout process through effectively guiding first-time users on how to use the self-checkout system.
- Exceeded company standards for customer service ratings through consistent professionalism and friendly demeanor while assisting shoppers at selfcheckouts.
- Contributed to store cleanliness by routinely sanitizing the self-checkout stations, promoting a healthy environment for customers and staff alike.
- Provided exceptional customer service by answering questions and addressing concerns during the self-checkout process in a timely manner.
Education
High School Diploma -
Mountain View Highschool
1500 Se Blairmont Drive04-2018
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Staff training and development
- Staff management
- Documentation and reporting
- Operations management
- Cross-functional teamwork
- Shift scheduling
- Conflict resolution
- Computer skills
- Multitasking
- Problem-solving
40 plus calls to corporate
Through the years of helping people and resolving their problems in an efficient manner they called corporate and said I was really helpful and kind.
Timeline
Manager
Bellagios Pizza
06.2019 - Current
Self Checkout Cashier
Safeway
01.2017 - 05.2018
High School Diploma -
Mountain View Highschool