Jesenia Duran

• Coordinate approvals for employee change as needed and execute accurate and effective employee change requests to HRIS
• Guided leaders and employees as subject matter expert in areas of employee classification and compensation studies, talent management and training
• Provide support to employee relations counseling, terminations, exit interviewing, and outplacement counseling, as directed by Area HRBP
• Provide guidance to managers and employees on talent management, payroll, FMLA and benefits.
• Coached managers through employee engagement, documentation, discipline and performance improvement plans
• Understood, interpreted, and mediated human resources inquiries to support administration of human resources policies, procedures and programs
• Conducted confidential investigations of discrimination, harassment, and workplace violence.
• Collaborated with payroll to complete and upload pay data and worked with managers to support proper wage and hour compliance
• Processed unemployment claims and acted as company representative at unemployment hearings
• Delivered strategic workforce planning, benefits administration, labor relations, succession planning and reporting systems
• Executed redesign of organizational structures to enhance team and leadership effectiveness through operational analysis, needs assessments and process mapping

Organization Development Specialist

• Supported implementation of job specific Success Profile competencies through program initiatives and training
• Assessed, designed, developed and facilitated corporate training, and implemented training through different learning modalities (instructor-led, virtual, eLearning)
• Identified development needs related to Success Profiles and ensured delivery of development solutions
• Conducted analysis and developed clear data-driven presentations to support solutions and recommendations
• Offered specific training programs to help workers maintain or improve job skills.
• Obtained, organized and developed training procedure manuals, guides and course materials

• Responsible for Learning Management System: create new courses and or add sessions into existing courses
• Supported Learning and Development Director in roll out of companywide Employee Engagement Survey
• Responsible for coordinating logistics for training and development courses: Leadership Development, Courage and Change, and Hiring for Success, etc.
• Assist VP of Organizational Development in summarizing Talent Assessments
• Prepared compliance training reports for Legal Department (completion rate, number of registered participants, past due associates, etc.

• Interviewed and enrolled over 650 youth, ages 16-24
• Facilitated orientation workshops on job readiness, workplace success, financial literacy, career
  development and higher education
• Prepared payroll for SYEP participants
• Collected and inputted weekly worksite assessments into Youth Employment Program System
  (YEPS)
• Served as liaison between worksite supervisors and Program Director
• Provided ongoing staff support and supervision for overall daily operation of program