Jesenia Mendoza
Garland,TX
Summary
Motivated college student, currently enrolled and seeking opportunity to apply skills in database management, spreadsheet and other computer applications.
Offering strong interpersonal skills and passion for customer service, well-suited to thrive in busy and dynamic environment. Brings ability to quickly learn and adapt, combined with effective communication and organizational abilities. Ready to use and develop communication and multitasking skills in accounting, finance, receptionist role.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Hostess/TOGO
Texas Roadhouse
03.2023 - 10.2025
- Managed inbound calls and services, ensuring timely response to client needs.
- Reduced wait times for guests by effectively coordinating with other team members during peak hours.
- Established trust with clients by efficiently locating customer profiles in system.
- Worked flexible hours across night, weekend, and holiday shifts.
- Skilled at working independently and collaboratively in a team environment.
Education
Bachelor's degree - Accounting
University of North Texas
Dallas, TX05.2028
High school diploma or GED -
North Garland High School
TEXAS06.2024
Skills
- Food Safety
- Computer skills (5 years)
- Tax preparation and filing
- Cash handling
- Microsoft Office proficiency
- Customer service excellence
- Phone etiquette
- Hospitality service expertise
- Graphic design
- Staff training and development
Certification
- Food Handler Certification
- Microsoft Office Specialist: Word (Office 2016) (2021)
- VITA/TCE Certification (2024)
LANGUAGES
Portuguese, Intermediate
English, Fluent
Spanish, Fluent
ACTIVITIES AND HONORS
Social Media Management
Timeline
Hostess/TOGO
Texas Roadhouse
03.2023 - 10.2025
Bachelor's degree - Accounting
University of North Texas
High school diploma or GED -
North Garland High School