Jeshua Hodges
San Antonio,TX
Summary
-Friendly Technical Support Representative keen to help customers maximize product impact and usability. Amiably replies to all customer queries and consistently resolves client issues. Committed to improving user satisfaction numbers and supporting return patronage across all supported products.
- Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
-Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
5
5
years of professional experience
Work History
Patient Service Representative
7 To 7 Dental
San Antonio, TX
05.2023 - 11.2023
- Verified insurance information, collected payments, and scheduled appointments.
- Greeted patients upon arrival and directed them to the appropriate area.
- Answered incoming calls in a professional manner.
Assembler
Toyota Motor Manufacturing
San Antonio, TX
03.2022 - 05.2023
- Assemble components according to specifications using hand tools, power tools, and other equipment.
- Position parts in jigs or fixtures for fastening with bolts, screws, rivets, or other fasteners.
- Align components for proper fit and adjust as necessary during the assembly process.
Guest Advocate
Target
San Antonio, TX
11.2020 - 08.2021
- Greeted customers and provided assistance to ensure a positive shopping experience.
- Assisted with returns, exchanges, and refunds in accordance with company policy.
- Resolved customer complaints in a professional manner.
Equipment Operator
Ulta Beauty Inc.
Dallas, TX
10.2018 - 10.2020
- Operated a variety of heavy equipment such as backhoes, bulldozers and cranes to move earth and materials.
- Loaded and unloaded trucks with excavated material for transport to designated areas.
Education
High School Diploma -
Macarthur High School
Irving, TX06.2016
Some College (No Degree) - Criminal Justice
San Antonio College
San Antonio, TXSome College (No Degree) - Computer Support Specialist
Southern Careers Institute Inc
Austin, TXSkills
- Remote Support
- Customer Service
- Hardware Configuration
- Preventive Maintenance
- System Upgrades
- Installation and Repair
- Hardware Troubleshooting
- Help Desk Support
- Reception Management
- Medical Billing
- Scheduling Appointments
- Payment Collection
- HIPAA Compliance
- Data Entry
- Computer Skills
- Detail Oriented
- Guest Orientation
- Emergency Response
- OSHA Compliance
- Equipment Operation
- Materials Management
- Operations Support
- Quality Assurance Controls
- Equipment Monitoring
Timeline
Patient Service Representative
7 To 7 Dental
05.2023 - 11.2023
Assembler
Toyota Motor Manufacturing
03.2022 - 05.2023
Guest Advocate
Target
11.2020 - 08.2021
Equipment Operator
Ulta Beauty Inc.
10.2018 - 10.2020
High School Diploma -
Macarthur High School
Some College (No Degree) - Criminal Justice
San Antonio College
Some College (No Degree) - Computer Support Specialist
Southern Careers Institute Inc
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