Jeshua Robles
San Diego,CA
Summary
Detail-oriented Retail Parts Specialist with a strong background in problem-solving, team collaboration, and multitasking. Successfully improved customer satisfaction through expert advice and efficient order processing while training new staff to foster a knowledgeable team.
Overview
1
1
Certification
2
2
years of professional experience
Work History
Retail Parts Specialist
O Reilly Automotive Inc
6925 Federal Blvd, Lemon Grove, CA 91945
10.2025 - Current
- Achieved improved vehicle safety through successful installation of headlight and taillight bulbs.
Delivered enhanced performance by executing battery installations and wiper blade replacements. - Assisted customers in identifying and locating automotive parts using electronic catalog systems.
- Processed customer orders accurately, ensuring timely fulfillment of requests and maintaining inventory levels.
- Provided expert advice on parts compatibility and installation to enhance customer satisfaction and loyalty.
- Collaborated with team members to streamline inventory management processes, reducing discrepancies and improving efficiency.
- Trained new staff on product knowledge and customer service techniques to foster a knowledgeable sales team.
- Collaborated with team members to maintain a clean, organized, and visually appealing store environment.
- Built strong relationships with customers, ensuring repeat business and fostering brand loyalty.
Cook
Shake Shack
2008 India St, San Diego, CA 92101
05.2025 - 10.2025
- Prepared high-quality menu items following Shake Shack recipes and standards.
- Operated kitchen equipment safely and efficiently to maintain operational flow.
- Maintained cleanliness and sanitation of workstations in compliance with health regulations.
- Collaborated with team members to ensure timely service during peak hours.
- Supported training of new staff on food preparation techniques and safety protocols.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Ticket Seller
San Diego City College
1480 Park Blvd, San Diego, CA 92101
02.2024 - 03.2025
- Processed ticket sales efficiently using point-of-sale systems, ensuring accurate transactions.
- Assisted customers in selecting events and understanding seating options to enhance user experience.
- Provided information on event schedules and venue policies, improving customer service interactions.
- Maintained organized ticket inventory and managed on-site sales during events for smooth operations.
Education
High School Diploma -
San Diego High School
1405 Park Blvd, San Diego, CA 9210105.2025
Skills
- Problem-solving skills
- Cash handling experience
- Team collaboration
- Improving customer satisfaction
- Parts installation
- Training and coaching
- Food handling
- Food preparation
- Multitasking and organization
- Kitchen organization
- Strong attention to safe food handling procedures
- Food presentation
- Grilling expertise
Certification
Food Handler's Certification
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Italian
Limited Working
Timeline
Retail Parts Specialist
O Reilly Automotive Inc
10.2025 - Current
Cook
Shake Shack
05.2025 - 10.2025
Ticket Seller
San Diego City College
02.2024 - 03.2025
High School Diploma -
San Diego High School