Jesica Joven Hiles
Vail,CO
Summary
I am an outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling. I consider myself a motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Barista
The Hythe
10.2023 - Current
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Breakfast Cook
The Hythe
05.2022 - Current
- Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
- Interacted with guests to obtain feedback on product quality and service levels.
- Responded to dietary concerns and food allergies, creating dishes to meet customer needs and palates.
- Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish, and eggs.
- Handled and stored food to eliminate illness and prevent cross-contamination.
- Verified compliance in preparation of menu items and customer special requests.
- Monitored line processes to maintain consistency in quality, quantity, and presentation.
- Kept kitchen clean and organized by performing daily maintenance tasks.
Room Attendant
Mountain Temp Services, LLC
11.2020 - 03.2022
- Vacuumed carpets, mopped floors and dusted surfaces to maintain spotless environment.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Replenished guest room water glasses, toiletries, and paper products.
- Inspected guest rooms to replenish soap, paper towels and toiletries.
- Responded to guest requests for assistance, toiletries, and personal care items.
Education
High School Diploma -
Atanasio Girardot
Colombia06.2018
Skills
- Table Bussing
- Beverage Preparation
- Food Preparation
- Cash Handling
- Menu Memorization
- Food Running
- Inventory Management
- Point of Sale Operation
Certification
- Food Safety Certication
Languages
Spanish
Full Professional
English
Limited Working
Timeline
Barista
The Hythe
10.2023 - Current
Breakfast Cook
The Hythe
05.2022 - Current
Room Attendant
Mountain Temp Services, LLC
11.2020 - 03.2022
High School Diploma -
Atanasio Girardot
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