Jesica Spradlin
Maryville ,Tennessee
Summary
Competent Crew Member ready to take on demanding workload to achieve objectives. Experienced in organizing supplies and equipment for efficient use. Team player with drive to reach organizational goals. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
3
3
years of professional experience
2
2
years of post-secondary education
Work History
Crew Member
Cookout Restaurant
02.2023 - Current
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Participated in ongoing training programs, continuously updating knowledge of company policies and procedures.
- Exceeded performance expectations consistently, receiving recognition from supervisors and guests for dedication to job responsibilities.
- Contributed to increased sales by upselling menu items and promoting special offers.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
To-Go Server
Texas Roadhouse Restaurant
10.2020 - 07.2022
- Expedited food preparation for timely pick-up, ensuring top-notch service for all guests.
- Collaborated with kitchen staff to address special dietary needs or requests, maintaining an inclusive dining experience.
- Handled cash transactions accurately, contributing to a well-balanced till at shift''s end.
- Upheld strict sanitation standards through routine cleaning of workstations and dining areas, promoting a safe environment for all patrons.
- Trained new employees on best practices for To-Go Server responsibilities, fostering team efficiency and consistency in service quality.
- Improved customer loyalty by addressing any concerns or issues promptly and professionally, offering solutions that align with company policies while satisfying guest expectations.
Education
No Degree - Social Work
The University of Tennessee - Knoxville
Knoxville, TN 08.2022 - Current
Skills
- Order Management
- Customer Service
- Menu Memorization
- Interactive Communication Skills
- Crew Leadership
- Problem-Solving
- Cash Handling
- Store Opening and Closing
Timeline
Crew Member
Cookout Restaurant
02.2023 - Current
No Degree - Social Work
The University of Tennessee - Knoxville
08.2022 - Current
To-Go Server
Texas Roadhouse Restaurant
10.2020 - 07.2022