Summary
Overview
Work History
Education
Skills
Timeline
SalesAssociate

Jesika Young

Milwaukee,WI

Summary

Dedicated to helping with account and client resolutions.

Experienced with relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive healthy relationships in the work atmosphere. Track record of effectively collaborating with team members to achieve objectives and maintain positive environment.

Overview

21
21
years of professional experience

Work History

Sales Associate

Bath & Body Works
09.2019 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Direct disputes, Customer service

Kohl’s Credit Operations
08.2004 - 02.2025
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work and ready to work right away
  • Solved reporting issues, improved operations, and provided excellent customer service
  • In charge of resolving disagreements and negotiating mutually beneficial agreements between partners
  • Ensure guidelines set by compliance are met and followed
  • Identifying solutions and take into account the possible impacts on the customer and company
  • Call center experience for 4 years
  • Self-motivated, with a strong sense of personal responsibility.

Afterschool Leader

Risen Savior Luthern Church
08.2023 - 05.2024
  • Used Classroom games and outdoor recreation activities to promote physical, mental and social development
  • Kept in touch with parents, students and faculty on a regular basis to provide feedback and discuss instructional strategies
  • Increased culture awareness by incorporating children’s literature from various cultures
  • Used assessments to figure out what each student’s educational and social needs were

Education

Bachelors of Science - Criminal Justice

Upper Iowa University
01.2012

Skills

  • Excellent communication
  • Problem solving skills
  • Computer
  • Phone skills
  • Computer programs
  • Quick learner

Timeline

Afterschool Leader

Risen Savior Luthern Church
08.2023 - 05.2024

Sales Associate

Bath & Body Works
09.2019 - Current

Direct disputes, Customer service

Kohl’s Credit Operations
08.2004 - 02.2025

Bachelors of Science - Criminal Justice

Upper Iowa University
Jesika Young