Jesley Hjorth
Greeley,CO
Summary
Dedicated administrative professional with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
13
13
years of professional experience
Work History
Marketing Coordinator
Waterpik Inc
09.2018 - 04.2024
- Authored result feedback to Professional Educators and provided quarterly reports for senior management.
- Developed creative presentations, trend reports, assets, and collateral used for program, trade shows and events.
- Empowered team members through regular training sessions focused on skill development and knowledge sharing within department.
- Composed daily posts for social media and helped build corporate presence on Facebook and Instagram.
- Analyzed Continuing Education results to ensure that professional education objectives are met.
Marketing Administrator
Waterpik Inc
09.2018 - 01.2020
- Oversaw the Lunch & Learn appointment system and tracked results vs objectives on a monthly basis.
- Collaborated with design teams to create visuals for various campaigns.
- Collaborated on contracting process and completion of paperwork.
- Reviewed, processed, and submitted Lunch & Learn 200+ invoices weekly.
- Boosted social media engagement with creation of unique and captivating content.
Inbound Customer Service Agent
Waterpik Inc
07.2016 - 09.2018
- Successfully launched Lunch and Learn customer service team.
- Facilitated order support.
- Directed professional customer orders and claims.
CSA Backup
CSL Plasma
07.2011 - 06.2015
- Collaborated to host internal and external audits conducted by regulatory agencies and customers; developed center response for deficiencies.
- Executed center records QA review to ensure thoroughness, accuracy, and timeliness of required information.
Education
G.E.D. -
Laramie County Community College
Cheyenne, WY01.2008
Skills
- Administrative Support
- Office Management
- Information confidentiality
- Meticulous attention to detail
- Strong Problem Solver
- Conflict Management
- Project Management
- Customer Service-Oriented
- MS Office Suite
- Scheduling
- Event Planning
- Travel Coordination
Timeline
Marketing Administrator
Waterpik Inc
09.2018 - 01.2020
Marketing Coordinator
Waterpik Inc
09.2018 - 04.2024
Inbound Customer Service Agent
Waterpik Inc
07.2016 - 09.2018
CSA Backup
CSL Plasma
07.2011 - 06.2015
G.E.D. -
Laramie County Community College
Similar Profiles
Bill MulhollamBill Mulhollam
Engineering Test Lab Manager at WATERPIK Inc.Engineering Test Lab Manager at WATERPIK Inc.
Kelly HillKelly Hill
Dental Educator at WaterpikDental Educator at Waterpik
Lindsay RootLindsay Root
Logistics Analyst at WaterpikLogistics Analyst at Waterpik