Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jesmary Garcia

Summary

Accomplished Lead Medical Assistant with a proven track record in patient care coordination and clinical leadership, notably at Peter M Duch M.D. LLC. Skilled in medical office administration and fluent in Spanish, enhancing patient communication and satisfaction. Expert in staff training and insurance authorizations, significantly improving clinic efficiency and patient access to care. Highly motivated and committed with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.

Overview

11
11
years of professional experience

Work History

Lead Medical Assistant

Peter M Duch M.D. LLC
12.2017 - Current
  • Triaged incoming calls for provider to determine callers' needs for immediate appointments or scheduled visits.
  • Ensured patient satisfaction by promptly addressing concerns, answering questions, and providing exceptional customer service.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Ensured timely follow-up care by contacting patients with test results and coordinating necessary appointments for further evaluation or treatment.
  • Managed insurance authorizations for medications, diagnostic tests, or procedures to facilitate timely access to necessary treatments for patients.
  • Precepted newly hired medical assistants to train each on office procedures and important tasks.
  • Called, e-scribed and faxed pharmacies to submit prescriptions and refills.

Medical Assistant/Phlebotomist

Dr. Diptika Patel M.D.
05.2014 - 01.2018
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.

Patient Care Technician

Raritan Bay Medical Center
09.2013 - 04.2014
  • Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
  • Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
  • Answered patient assistance calls, assessed needs, and offered qualified support.
  • Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
  • Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.

Education

Medical Assisting

Sanford Brown Institute
Iselin, NJ
05.2009

Skills

  • Scheduling and Appointment Management
  • Medical office administration
  • Clinical Leadership
  • Staff Oversight
  • Inventory and supply management
  • Fluent in Spanish

Timeline

Lead Medical Assistant

Peter M Duch M.D. LLC
12.2017 - Current

Medical Assistant/Phlebotomist

Dr. Diptika Patel M.D.
05.2014 - 01.2018

Patient Care Technician

Raritan Bay Medical Center
09.2013 - 04.2014

Medical Assisting

Sanford Brown Institute

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Jesmary Garcia