Jesmary Ramos
Orlando,FL
Summary
Demonstrates strong detail oriented, communication, and organizational skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Upholsterer
Mediabistro
02.2024 - Current
- Repaired and restored furniture upholstery, including car seats
- Utilized various tools and equipment such as staple guns, fabric cutters to complete upholstery projects
- Measured and cut fabric accurately to ensure proper fit and alignment on furniture pieces
- Removed old upholstery materials such as foam padding or springs before applying new fabric
- Installed new foam padding or repaired existing padding for added comfort and support
- Attached fabric securely using staples, glue, or stitching techniques
- Matched patterns or designs in the fabric to maintain consistency across multiple pieces of furniture
- Maintained a clean work area by organizing tools, disposing of waste materials properly, and keeping inventory stocked
- Ensured compliance with safety regulations when handling sharp tools or working with potentially hazardous materials like adhesives or solvents
Package Handler
Aerotek
04.2023 - 01.2024
- Demonstrated exceptional time management skills while working on multiple projects simultaneously without compromising quality or deadlines.
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Used hand-held scanners and physical logs to accurately track item movements.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Aided in maintaining warehouse cleanliness, ensuring an organized workspace conducive to efficient operations.
Eligibility Representative
Accredo Health Group
11.2021 - 03.2023
- Delivers straightforward administrative and/or other basic business services in Customer Service
- Receives requests by mail, telephone, or in person regarding insurance claims/policies
- Responds to inquiries from policy holders, providers and/or others for information and assistance
- Performs research to respond to inquiries and interprets policy provisions to determine most effective response
- Mails or routes claim forms and supporting documentation to various units for final processing
- Requires excellent interpersonal skills, ability to understand and interpret policy provisions
- Independently responds to inquiries, grievances, complaints or appeals ranging from routine to moderate complexity
- Make outbound calls to patients, insurance carriers as well as other internal departments
- Handle high volume of data entry and data and document processing
- Lison between pharmacy, medical provider, and patient
- Worked closely with two diagnosis Pulmonary Hypertension and Pulmonary Fibrosis prescriptions data entry and updating patients files
Customer Relations/Verification Specialist (Contract Term)
Aerotek staffing
12.2020 - 03.2021
- Handle inbound calls from Members, Clients and Facilities to research and verify eligibility and coordinate non-emergent transportation and or/ paratransit services utilizing transportation management systems in order to meet contract service levels
- Data entry of sensitive information
- Provide top-quality customer service experience to a diverse customer population
- Schedule trips in the most cost effective manner
- Meet job specific key performance indicators and goals
- Respond to and follow up on all inquiries within a timely and professional manner
Education
High school diploma -
Texas success academy
Arlington, TXSkills
- Google Docs
- Customer Service
- Strong attention to detail
- Handling materials
- Safety practices
- Hand-eye coordination
- Computer skills
- Product organization
- Product Inspections
Certification
Certified Phlebotomy Technician
Languages
Spanish
Full Professional
Timeline
Upholsterer
Mediabistro
02.2024 - Current
Package Handler
Aerotek
04.2023 - 01.2024
Eligibility Representative
Accredo Health Group
11.2021 - 03.2023
Customer Relations/Verification Specialist (Contract Term)
Aerotek staffing
12.2020 - 03.2021
High school diploma -
Texas success academy