Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Joana Esquilín Ramírez

722 Leopard Ct Kissimmee

Summary

Dynamic, results-oriented professional with extensive experience at LGSTX Services Inc. Demonstrated expertise in forklift operation and regulatory compliance, combined with exceptional problem-solving and team collaboration skills. Effectively optimized loading processes, boosting efficiency and fostering a positive work environment. Committed to delivering outstanding service and achieving organizational objectives.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Forklift Operator

LGSTX Services Inc.
Orlando
11.2023 - Current
  • Streamlined task prioritization and organization to achieve service goals efficiently.
  • Operated forklifts in compliance with company policies and procedures.
  • Utilized forklifts to load trailers and pallets in warehouse operations.
  • Executed product placement on shelves or racks per supervisor instructions.
  • Transported products to designated areas using forklifts.
  • Managed loading, unloading, and stacking of materials using diverse warehouse equipment.
  • Optimized loading processes to enhance work efficiency.

Sales Manager

7 Eleven Gas Station
11.2023 - 06.2024
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.

FulfillmentSpecialist

Walgreen Boot Alliance
04.2021 - 11.2023
  • Pre-sortation and sortation, store medications to be delivered and provided to customers, in charge of verifying each tote is in the correct destination
  • Open and close the pallets to be dispatched in the correct truck, Straighten up and clean / organize the dock area, use the pallet jack and forklift to remove pallets and unload trucks and assemble merchandise.
  • Ensured compliance with all relevant regulations governing product handling and shipment, minimizing legal risks associated with noncompliance.
  • Collaborated with team members to achieve daily productivity goals in a fast-paced work setting.

AssistantManager

Dollar Tree
01.2021 - 01.2022


  • Overseeing the store's cash flow by keeping tabs of all incoming and outgoing funds
  • Assigning workers to ensure that shifts are met and fully sated at the appropriate times.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.

Education

Associate of Arts - Baking And Pastry Arts

Instituto De Banca Y Comercio - San Juan
San Juan, PR
01.2014

Skills

  • Forklift operation and pallet jack certification
  • Warehouse management
  • Loading and unloading
  • Inventory control
  • Regulatory compliance
  • Customer service
  • Problem solving
  • Safety protocols
  • Multitasking skills
  • Team collaboration

Certification

  • Forklift gas and electric
  • Pallet Jack

Languages

Spanish
Professional

Timeline

Forklift Operator

LGSTX Services Inc.
11.2023 - Current

Sales Manager

7 Eleven Gas Station
11.2023 - 06.2024

FulfillmentSpecialist

Walgreen Boot Alliance
04.2021 - 11.2023

AssistantManager

Dollar Tree
01.2021 - 01.2022

Associate of Arts - Baking And Pastry Arts

Instituto De Banca Y Comercio - San Juan

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Joana Esquilín Ramírez