Jess Cohen
Silverthorne,CO
Summary
Dynamic sales professional with expertise in boutique retail and content-driven marketing. Proven track record of enhancing sales and brand visibility through effective customer relationship management. Skilled in delivering personalized consultations and visual storytelling to elevate client experiences. Excels in collaborative, fast-paced environments, driving results for small businesses.
Overview
4
4
years of professional experience
Work History
Social Media Manager
American Avalanche Association
Remote
08.2024 - Current
- Schedule and post regular updates across various social media channels.
- Assist in creating visual content using design tools for promotional posts.
- Track and analyze social media and online marketing initiatives.
- Collaborate with the marketing team to align social media campaigns with overall goals.
Sales Associate / Key Holder
Ruby Jane Boutique
Frisco, CO
08.2024 - 01.2025
- Assisted customers with product selection and provided knowledgeable recommendations.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Provided personalized styling assistance and curated in-store experiences, helping drive daily sales in a high-traffic boutique.
- Operated POS systems and managed daily transactions with attention to accuracy and efficiency.
Manager / Keyholder
Bartaco
Boulder, CO
05.2021 - 08.2024
- Supervised daily operations and ensured high service standards for staff.
- Monitored customer feedback to improve service quality and satisfaction.
- Provided information about menu selections and made recommendations.
- Ensured that all servers were compliant with industry regulations relating to security protocols.
Education
University of Colorado Boulder
Boulder, CO05-2024
Skills
- Sales and customer service
- Styling & design support
- Visual merchandising
- Customer engagement and service
- Attention to detail
- Problem solving
- Email communication
- POS systems
- Social media strategy
- Brand storytelling
Timeline
Social Media Manager
American Avalanche Association
08.2024 - Current
Sales Associate / Key Holder
Ruby Jane Boutique
08.2024 - 01.2025
Manager / Keyholder
Bartaco
05.2021 - 08.2024
University of Colorado Boulder
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