Jessica Gilbert
Calhoun,GA
Summary
Accomplished Senior Account Receivable Specialist from Bond, James Bond Inc., adept in accounts receivable management and problem-solving. Excelled in implementing process improvements, reducing uncollected revenue, and enhancing team performance through effective training. Skilled in payment reconciliation and fostering client relations, ensuring high success rates in debt recovery and timely collections.
Overview
16
16
years of professional experience
Work History
Senior Account Receivable Specialist
Bond, James Bond Inc.
07.2008 - Current
- Implemented process improvements for more efficient invoice tracking and payment collection.
- Maintained up-to-date client records to facilitate accurate invoicing and payment tracking.
- Collaborated with sales team to resolve complex billing issues, ensuring client satisfaction and prompt payment.
- Managed high-volume accounts to ensure timely collections and minimize outstanding balances.
- Evaluated existing debt collection strategies, identifying areas of improvement to achieve higher success rates in recovering outstanding funds.
- Reconciled discrepancies between invoices and customer payments efficiently, resolving any disputes promptly.
- Trained junior staff members on best practices for managing accounts receivable processes effectively, enhancing overall team performance.
- Reduced uncollected revenue through diligent follow-ups with clients on overdue invoices.
- Supported month-end close activities by preparing accurate accounts receivable reports for finance department review.
- Negotiated payment plans with delinquent clients, minimizing write-offs while maintaining customer relations.
Education
Associate of Applied Science - Radiologic Technology
Georgia Northwestern Technical College
Rome, GA2025
GED -
Georgia Northwestern Technical College
Calhoun, GA2021
Gordon Central High School
Calhoun, GASkills
- Payment reconciliation
- Accounts receivable management
- General Ledger Knowledge
- Collections
- Time Management
- Problem-Solving
- Multitasking and Organization
- Dementia Care
- Alzheimer's Care
- Direct Patient Care
- Medication Administration
- Medication Management
Timeline
Senior Account Receivable Specialist
Bond, James Bond Inc.
07.2008 - Current
Associate of Applied Science - Radiologic Technology
Georgia Northwestern Technical College
GED -
Georgia Northwestern Technical College
Gordon Central High School
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