Jess Laird
Portage
Summary
Driven and eager to learn, with the knowledge and capabilities required to be a New Home Consultant. My education in Business Administration and Hospitality Management, combined with my current field of study in Interior Architecture and Design make me the perfect candidate for this role. I am able to process and apply new information quickly, and my passion for this field of work will shine through my interactions with colleagues and clients alike. I would be ecstatic to have the opportunity to expand my knowledge and further my career by learning from the best in the industry.
Overview
2
2
years of professional experience
Work History
Senior Leasing & Resident Services Consultant
Lakewood Management & Greenspire Apartments
10.2023 - Current
-Maintain client-focused relationships with prospects, incoming and current residents, and the Greenspire Community as a whole.
-Organize a daily schedule to meet client needs and achieve personal sales goals.
-Facilitate tours and communicate all aspects of 29 floorplans, amenities, and features to accommodate prospect preferences.
-Complete leasing procedures with efficiency and accuracy.
-Create and implement staff policies and new hire training.
-Manage community partnerships for Greenspire and Tall Timbers with relocation and real estate agencies, insurance companies, universities, fitness and community centers, furniture rental and moving servies, and other local businesses.
-Research and propose new outreach ideas to reach our target market.
Education
Interior Architecture And Design
Western Michigan University
Kalamazoo, MIBusiness Administration, Hospitality Management
Grand Rapids Community College
Grand Rapids, MI12-2022
Skills
-Oral, Written, and Interpersonal Communication
-Time Management
-Customer Service, Patience and Professionalism
-Attention to Detail
-Proficient in Microsoft Office Applications
-Emphasis on Teamwork and Flexibility
Timeline
Senior Leasing & Resident Services Consultant
Lakewood Management & Greenspire Apartments
10.2023 - Current
Interior Architecture And Design
Western Michigan University
Business Administration, Hospitality Management
Grand Rapids Community College
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