Jess Lutz
Souderton,PA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
Work History
Vet Tech
Telford Veterinary Hospital
01.2011 - Current
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Administered routine, post-operative and daily treatments to animals under direction and supervision of veterinarian.
- Answered owner animal health questions and advised on best care practices.
- monitoring patients under anesthesia and providing post-operative care
- dAdvanced Practice Nurse position managing my own appointments for the octors
- Head of the genetic testing program provided at Telford Vet
- Head of the DEI committee at Telford Vet
Receptionist
Lutz's Coal Yard / Richard H. Lutz & Sons
01.2018 - 01.2020
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Managed the landscape supply store
- Communicated with yard employees for customer orders
- Set up lanscape supply delieveries and managed payments
Busser
Indian Valley Country Club
01.2009 - 01.2011
Education
Associate of Science - Vet Tech
Harcum College
Bryn Mawr, PA06.2014
Skills
- IV Medication Administration
- Controlled Substance Management
- Cytocentesis
- Surgical Assistance
- Customer Service
- Managing genetic program
Timeline
Receptionist
Lutz's Coal Yard / Richard H. Lutz & Sons
01.2018 - 01.2020
Vet Tech
Telford Veterinary Hospital
01.2011 - Current
Busser
Indian Valley Country Club
01.2009 - 01.2011
Associate of Science - Vet Tech
Harcum College
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