JESS M. HARMON
Lafayette
Summary
Dynamic professional with extensive experience at Louisiana Christian College, excelling in customer relationship management and administrative skills. Proven track record in training and mentoring, enhancing team performance, and streamlining operations. Adept at prioritizing tasks and fostering a collaborative environment, ensuring exceptional service delivery and student success. I come from a family with two siblings adopted from China and have an Eagle Scout ranking with the Scouts of America.
Overview
6
6
years of professional experience
Work History
Emergency Medical Technician
Acadian Ambulance
Lafayette, LA
03.2026 - Current
- Provided emergency medical care to patients in high-stress environments.
- Administered medications and treatments per established protocols and physician orders.
- Coordinated patient transport with hospitals, ensuring timely and safe transfers.
- Maintained accurate patient documentation and reporting for continuity of care.
Student Success Center Head Manager- Correspondence and Scheduling Manager
Louisiana Christian College- Student Success Center
Pineville, LA
05.2024 - 06.2025
- Giving tours of the office
- Sending out monthly to bimonthly notifications on a array of subjects and answering any questions that may arise
- Helping with conducting and delivery of exams taken in the Center
- Interviewing and accepting or rejecting incoming secretaries and tutors as well as scheduling for new workers
Residential assistant
Louisiana Christian College- Residential Life
Pineville, LA
08.2023 - 05.2025
- Handling Correspondence between residents and helping cater to their needs when requested
- Helping plan and set up events in order to promote a satisfying work environment
- Cleaning and administrative duties with all other residents in the hall
Student Success Center Assistant Manager- Tutor and Correspondence Manager
Louisiana Christian College- Student Success Center
Pineville, LA
08.2023 - 05.2024
- Giving tours of the office
- Sending out monthly to bimonthly notifications on a array of subjects as well as regular correspondence via electronic or in person messaging
- Helping with conducting and delivery of exams taken in the Center
Tutor Civilization I/II, Genetics, and Old and New Testament, Front desk secretary
Louisiana Christian College- Student Success Center
Pineville, LA
01.2022 - 08.2023
- Giving lectures
- Filing paperwork
- Making supplies for the students to study (notes, note cards, etc.)
Team member
Pizza Artista
Lafayette, LA
05.2022 - 07.2022
- Cleaning and maintaining upkeep of establishment
- Preparing and doing generalized given task
- Interacting with different team members and teaching them how to do meaningful tasks
Intern & Commissioned head intern
Louisiana Forensic Center
Broussard, LA
08.2020 - 08.2021
- Cleaning biohazard spills and dangerous equipment/tools
- Running toxicology tests
- Teaching new interns procedures
- Filing evidence and paperwork
- Scribing for the Doctor
Education
Bachelor of Science - Biology Major, Chemistry Minor
Louisiana Christian University
05-2025
High school graduate - medical and forensic knowledge
Lafayette High school
01-2021
Emergency Medical Technician License - Emergency Medicine
National EMS Academy
Lafayette, LA03-2026
Skills
- Customer relationship management
- Customer service
- Task prioritization
- Administrative Skills
- Training and mentoring
PUBLICATIONS
- More than just a meal: The fascinating link between egg origins and lysosomal content
- -World Journal of Advanced Engineering Technology and Sciences
Timeline
Emergency Medical Technician
Acadian Ambulance
03.2026 - Current
Student Success Center Head Manager- Correspondence and Scheduling Manager
Louisiana Christian College- Student Success Center
05.2024 - 06.2025
Residential assistant
Louisiana Christian College- Residential Life
08.2023 - 05.2025
Student Success Center Assistant Manager- Tutor and Correspondence Manager
Louisiana Christian College- Student Success Center
08.2023 - 05.2024
Team member
Pizza Artista
05.2022 - 07.2022
Tutor Civilization I/II, Genetics, and Old and New Testament, Front desk secretary
Louisiana Christian College- Student Success Center
01.2022 - 08.2023
Intern & Commissioned head intern
Louisiana Forensic Center
08.2020 - 08.2021
High school graduate - medical and forensic knowledge
Lafayette High school
Bachelor of Science - Biology Major, Chemistry Minor
Louisiana Christian University
Emergency Medical Technician License - Emergency Medicine
National EMS Academy