Jess Stelzer
Summary
My parents were international educators, and I grew up abroad in Asia and the Middle East. Being a Third Culture Kid shaped me into someone hardworking, adaptable, responsible, and open-minded. I work well with people from different backgrounds and adapt easily to new environments.
Overview
7
7
years of professional experience
Work History
Founder
JS Pet Sitting
01.2019 - Current
- Founded and managed a neighborhood pet-sitting business serving multiple families since 2019.
- Provided reliable care for dogs, cats, fish, birds, gerbils, and guinea pigs.
Handled feeding, cleaning, playtime, and supervision based on each pet’s needs. - Earned repeat clients and referrals through dependable service and strong client relationships.
Lead Guest Service Representative
Bubbly Paws
04.2024 - 03.2026
- Created and managed groomer schedules, coordinated appointments, and handled customer communication in person, by phone, and by email.
- Greeted clients, booked appointments, and delivered efficient front-desk service.
- Opened and closed the store as a key holder, helping ensure smooth daily operations.
- Ordered supplies and restocked inventory as needed to maintain an organized and fully stocked workspace.
- Maintained a clean and hygienic self-service area and oversaw dogs before pickup to ensure their safety and comfort.
- Answered team questions, supported staff performance, and processed payments accurately using Square POS
Server
The Lumber Exchange
06.2023 - 02.2025
- Served meals, beverages, and appetizers to guests, ensuring prompt and professional service
- Followed manager's instructions and adapted quickly to changing needs during events
- Maintained a clean and organized environment before, during, and after events through breakdown and sanitation
- I helped set up for large private and corporate events
Expeditor/Server
Berry Sweet Kitchen
06.2022 - 06.2023
- Delivered food and beverages promptly and accurately.
- Maintained clean and organized dining and service areas through regular cleaning and restocking.
- Took customer orders at the counter and processed them through the POS system.
- Reviewed and organized tickets for accuracy, prioritized orders, and coordinated with cooks to maintain efficient kitchen flow.
- Communicated needed items and updates to kitchen staff to ensure orders were completed correctly and on time.
- Verified completed dishes before service and resolved missing or incorrect items.
Education
GED -
Summit Academy OIC
Minneapolis, MN9 2025
Skills
- Organization
- Communication
- Customer service
- Cash handling
- Pet care
- Scheduling management
Hobbies and Interests
- Animal Care
- Reading
- Baking
- Fashion
Timeline
Lead Guest Service Representative
Bubbly Paws
04.2024 - 03.2026
Server
The Lumber Exchange
06.2023 - 02.2025
Expeditor/Server
Berry Sweet Kitchen
06.2022 - 06.2023
Founder
JS Pet Sitting
01.2019 - Current
GED -
Summit Academy OIC