Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Jessabel Fontanez

Clearwater,FL

Summary

Accomplished skilled at building atmosphere of collaboration and performance excellence to provide every customer with exceptional experiences and promote brand loyalty. Effectively oversee and align processes with dynamic conditions while increasing efficiency and maximizing profits. Motivational leader skilled at building relationships with customers, employees and senior management. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

8
years of professional experience
1
Language

Work History

RaceTrac

Assistant Store Manager
03.2022 - Current

Job overview

  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
  • Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Trained and guided team members to maintain high productivity and performance metrics.

JV Concrete LLC

Construction Supervisor
01.2016 - 01.2022

Job overview

  • Supervised field crews to maximize quality and work efficiency.
  • Maintained a safe work environment by enforcing company policies, procedures, and regulatory standards throughout each project phase.
  • Completed projects on time and within budget by effectively managing resources and schedules.
  • Reported quality of performance on site to site construction managers.
  • Delivered reports to construction manager to detail project updates and likely completion dates, noting delays, and causes.
  • Delegated assignments based on plans, project needs, and knowledge of individual team members.
  • Supervised material usage and contractor man-hours to keep projects in line with budgetary restrictions.
  • Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.

Education

DR Alfredo Aguayo
Ponce Puerto Rico

High School Diploma
04.2000

University Overview

Skills

  • Problem-Solving
  • Customer Service
  • Customer experience
  • Customer Service and Engagement
  • Inventory Control
  • Store Organization
  • Time Management
  • Team Building and Leadership
  • Store Opening and Closing
  • Attention to Detail
  • Customer Service Management
  • Staff Supervision
  • Store operations
  • POS Systems
  • Employee Scheduling
  • Hiring and Training
  • Upselling and Cross Selling
  • Work Planning and Prioritization
  • Mentoring and Coaching
  • Display Setup
  • Sales expertise
  • Order Management
  • Inventory counting
  • Team Leadership
  • Delegating Work
  • Scheduling
  • Inventory Tracking and Management
  • Employee Relations

Timeline

Assistant Store Manager
RaceTrac
03.2022 - Current
Construction Supervisor
JV Concrete LLC
01.2016 - 01.2022
DR Alfredo Aguayo
High School Diploma
Jessabel Fontanez