Jessalyn Best Hanback
Richmond,VA
Summary
Well-qualified brand ambassador and food service worker familiar with skills and abilities needed to succeed. Possessing strengths in task prioritization and customer service. Ready to leverage training and experience to take on new professional challenges.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Brand Representative
Altar'd State
08.2021 - 06.2023
- Organized and stocked merchandise to keep necessary levels for sales demand.
- Showed understanding of customer's personal style and preferences when offering product advice.
- Assisted with daily opening and closing tasks to maintain clean, neat, and professional store.
- Completed floorsets, filled floor, and rang up customers.
- Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
- Engaged, educated, and befriended customers to deliver amazing shopping experience.
Kennel Attendant
Four Paws Pet Resort
04.2021 - 07.2021
- Monitored and maintained food and water of boarded animals according to animal dietary health guidelines.
- Mixed and administered special food formulas to individual animals based on unique dietary needs.
- Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
- Provided top-notch customer service to every customer and exceptional care to animals.
- Maintained animal health and wellbeing by brushing coat, trimming nails, cleaning ears, and providing other types of basic care.
- Trained new staff on kennel maintenance, animal care and feeding protocols.
Front of House Team Member
Crosby's Crab Co.
04.2020 - 08.2020
- Established welcoming atmosphere by greeting each guest warmly.
- Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
- Helped guests at tables when in need of assistance.
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Handled food and was knowledgeable about customer questions
- Cash handling
- Phone orders and creating a smooth line of communication
Education
Bachelor of Science - Psychology
Virginia Commonwealth University
Richmond, VA05.2024
Skills
- Customer Service
- Customer Buying Habits
- Effective Working Relationships
- Critical Thinking
- Serve Customers
- Recruiting and Training
- Creative Solutions
- Guest Satisfaction
- Cash Control
- Food Safety
- Conflict and Complaint Resolution
- Daily Specials Memorization
Certification
- CNA - Certified Nurse Assistant
Timeline
Brand Representative
Altar'd State
08.2021 - 06.2023
Kennel Attendant
Four Paws Pet Resort
04.2021 - 07.2021
Front of House Team Member
Crosby's Crab Co.
04.2020 - 08.2020
Bachelor of Science - Psychology
Virginia Commonwealth University
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