Jessalyn Bonaparte
Orlando,FL
Summary
Accomplished, and strives to do the best in any position that is applied for. Experience in over 7 years of work, and continuing to have the motivation to do so. The potential to stay with a company, and grow with them is very important. A job is more than just a job it is a opportunity to build a life for ones family. Great professionalism always goes noticed, and as well as learning quickly, and getting everything done in a timely manner or before.
Overview
8
8
years of professional experience
Work History
Delivery Driver
DoorDash
Orlando, Florida
03.2020 - Current
- Driving & delivering food to customers from restaurants
- Managed multiple customers & deliveries in less than an hour
- Made sure to keep all ratings at 4.5 or 5 it was up to 5
- Went above and beyond to make sure customer was satisfied, even if restaurant did not delivery customer service
- Would offer to go back to restaurant if restaurant did not get correct order for customer
- Would work as many hours as needed/ flexible hours
- Provided excellent customer service & even with multiple orders got all orders delivered at a timely manner
- Increased ratings every time one would take order
Sales Associate/Merchandiser
Nordstrom rack
Clearwater, FL
05.2018 - 03.2020
- Customer support, cashier, merchandise & inventory
- Handled multiple customers at once, even alone working at cash register with a really long line
- Store would be short staffed therefore would step in and help customers and cashier even if that was not original assignment that day
- Handled calls, customers in line, and cashier, and help stock clothes all at once
- Get off floor to help with merchandise and inventory
- Help managers with closing store on time
Quality Control Assistant Manager/ Data Entry
Team Integrity Energy Group
Clearwater, FL
11.2016 - 05.2018
- Listen to calls of employees and made sure all employees were following company's script
- Encoding data from scanned PDF document & into Microsoft excel
- Emailing customers back and fourth when manager was busy
- Doing outbound calls to help out manager
- Assisting manager with any tasks that manager could not attend too
- Answering questions from employees when manager was not available
- Attending meetings in managers place, and taking down notes
- Motivating all employees, and making sure all were ready and set for that day
Overnight staff
Abercrombie and Fitch
Orlando, FL
11.2015 - 09.2016
- Go into store after hours, and clean, stock, rearrange clothes, and change mannequins
- Help assist overnight manager
- Stay until 2 to 4 am cleaning up store
- Preparing store for day shift
- Staying after original shift to make sure everything goes productive for next day
Sales Associate/ Merchandise & Inventory
Bath And Body Works
Orlando, FL
11.2015 - 08.2016
- Sales associate on floor, cashier, merchandise & inventory, and stock
- Bath and body works got very busy especially during holidays therefore being first in line in cashier register to make sure all lines continue to not be too long
- Coming in after store hours to help with merchandise & inventory
- Making sure all customers were satisfied
- Treating every customer with care per usual
- Stocking products when store was slow, and also cleaning as well
Key Holder
Shu Shop
Orlando, FL
12.2014 - 11.2015
- Key holder consist of opening and closing store
- Most days working on own, unless there was sales associate but only would be one
- Customer service
- Counting money filling out deposit slip, and putting it in bag
- If opened next morning would go to bank to deposit money
- Got everything in order for next key holder to come in to open or close store
- (This store is store closed down)
Education
Diploma -
Olympia High School
Orlando, FL06.2014
Skills
- Microsoft Word, Power Point, Excel, and Internet (4 years)
- Delivery Driver Experience (2 years)
- Animal care (3 years)
- Commercial Cleaning (3 years)
- Typing (2 years)
- Customer support (7 years)
- Cooking (1 year)
- Babysitting (1 year)
- Data entry
- Type 65 WPM
Timeline
Delivery Driver
DoorDash
03.2020 - Current
Sales Associate/Merchandiser
Nordstrom rack
05.2018 - 03.2020
Quality Control Assistant Manager/ Data Entry
Team Integrity Energy Group
11.2016 - 05.2018
Overnight staff
Abercrombie and Fitch
11.2015 - 09.2016
Sales Associate/ Merchandise & Inventory
Bath And Body Works
11.2015 - 08.2016
Key Holder
Shu Shop
12.2014 - 11.2015
Diploma -
Olympia High School
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