Jessalyn Cash
Pell City,AL
Summary
Capable manager passionate about serving customers well while exceeding customer expectations and maintaining poise and sense of humor in demanding environments. Strong history of exceptional service in customer service establishments.
Overview
20
20
years of professional experience
Work History
Bartender
Killin Time
07.2023 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Restaurant Manager
Courtyard Oyster Bar
09.2009 - 06.2024
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
Owner
Jc's Sports Bar And Grill
11.2004 - 03.2008
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Education
Court Reporting
Gadsden State Community College
Gadsden, ALHigh School Diploma -
Pell City High School
Pell City, AL05.1986
Skills
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Highly reliable
- Team player attitude
- Patience and Tolerance
- Cleanliness and hygiene
- Outgoing Personality
- Clear and effective communication
Timeline
Bartender
Killin Time
07.2023 - Current
Restaurant Manager
Courtyard Oyster Bar
09.2009 - 06.2024
Owner
Jc's Sports Bar And Grill
11.2004 - 03.2008
Court Reporting
Gadsden State Community College
High School Diploma -
Pell City High School
Similar Profiles
Victoria CampbellVictoria Campbell
Support for learning assistant (supply) at Killin nurserySupport for learning assistant (supply) at Killin nursery
Nicoleta Jessica AnastasiNicoleta Jessica Anastasi
Small Business Owner at Time 2 Shine & Time 2 ExcelSmall Business Owner at Time 2 Shine & Time 2 Excel
Relyndis Ebote EkomenzogeRelyndis Ebote Ekomenzoge
Housekeeping Team Leader at TIME Facilities Management (TIME Asma Hotel)Housekeeping Team Leader at TIME Facilities Management (TIME Asma Hotel)