Jesse Arreola
Ruidoso Downs,NM
Summary
Dynamic and results-driven professional with strong leadership skills, recognized for enhancing team morale. Proven ability in inventory management and customer service, fostering a positive work environment while optimizing workflow efficiency. Committed to delivering exceptional results in fast-paced settings. Strong focus on team collaboration, prioritizing results, and adapting to changing needs. Skilled in conflict resolution, time management, and effective communication. Reliable, organized, and driven to ensure team success and operational efficiency.
Overview
18
18
years of professional experience
Work History
Overnight Team Lead
Walmart
Ruidoso Downs, NM
09.2023 - 11.2025
- Supervised overnight operations to ensure efficient workflow and adherence to safety protocols.
- Trained and mentored team members on best practices for stocking and inventory management.
- Monitored sales floor performance, addressing issues promptly to maintain customer satisfaction.
- Led team meetings to communicate goals, share feedback, and foster a collaborative environment.
- Earned recognition from senior leadership for consistently surpassing performance expectations and maintaining a high level of team morale.
- Fostered a positive work atmosphere, motivating team members to achieve their highest potential performance levels.
- Provided ongoing training opportunities to develop team members'' skills, empowering them for career advancement within the company.
- Optimized workflow efficiency by identifying areas for improvement and providing targeted coaching to team members.
- Maintained a safe and secure work environment for all team members by enforcing company policies and safety regulations.
- Collaborated with daytime managers to ensure seamless transitions between shifts, promoting consistent store operations.
- Enhanced employee retention through supportive leadership and prioritizing open communication channels.
- Defined clear targets and objectives and communicated to other team members.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Deli/Bakery Teamlead
Walmart
Helena, MT
09.2022 - 08.2023
- Supervised daily operations, ensuring compliance with safety standards and company policies.
- Trained team members on efficient inventory management techniques and best practices.
- Conducted performance evaluations, providing constructive feedback to improve team effectiveness.
- Coordinated scheduling to optimize labor resources and meet customer demand efficiently.
- Resolved customer inquiries promptly, maintaining high satisfaction levels within the store environment.
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Worked different stations to provide optimal coverage and meet production goals.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
Produce Manager
Albertsons Market
Ruidoso, NM
07.2021 - 07.2022
- Oversaw daily produce operations, ensuring freshness and quality standards were met.
- Trained staff on proper handling and storage techniques to minimize waste.
- Developed product displays to enhance customer engagement and promote seasonal items.
- Coordinated with suppliers to maintain optimal inventory levels of fresh produce.
- Implemented efficient stock rotation practices, reducing spoilage rates significantly.
- Trained and supervised produce staff for optimal performance and adherence to company policies.
- Managed product rotation to minimize waste, optimizing freshness and quality of available goods.
- Assisted customers with produce questions.
- Purchased produce following guidelines of marketing plan.
- Maintained produce area and kept produce storage area clean and sanitary.
- Selected items for specials and marked down items to reduce losses.
- Coordinated closely with other departments within the store, fostering a collaborative environment focused on customer satisfaction and overall success.
- Assisted customers with questions or concerns regarding produce items, providing knowledgeable advice on storage tips and recipe suggestions when needed.
- Established team priorities, maintained schedules and monitored performance.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Butcher Block Supervisor
Albertsons Market
Ruidoso, NM
09.2020 - 07.2021
- Supervised daily operations of butcher block, ensuring compliance with safety and quality standards.
- Implemented inventory management practices to optimize stock levels and reduce waste.
- Monitored product quality and freshness, addressing any issues promptly to maintain customer satisfaction.
- Collaborated with management to create promotional displays that increased customer engagement and sales.
- Enhanced customer satisfaction by ensuring high-quality meat products and timely service.
- Collaborated with store management to develop promotions and special events, driving sales growth in the department.
- Maintained a clean, safe, and sanitary work environment to comply with health regulations.
- Reduced shrinkage levels through careful monitoring of stock rotation and implementing loss prevention measures.
- Assisted customers with special orders or custom requests, providing personalized service that exceeded expectations.
- Reviewed inventory levels and placed orders for products and merchandise for restocking purposes.
- Created signs and tags to price items for normal inventory and special promotions and to inform and educate customers.
- Completed inventory counts, reordered stock, and removed expired items from supply.
- Packaged and labeled meat items in preparation for sale to customers.
- Placed orders for supplies and raw materials to keep necessary items available.
Produce Department Manager
Walmart Neighborhood Market
Alamogordo, NM
04.2016 - 08.2020
- Managed daily operations of produce department, ensuring product quality and freshness.
- Trained and mentored team members on best practices for inventory management.
- Implemented effective stock rotation procedures to minimize waste and improve efficiency.
- Collaborated with vendors to negotiate pricing and secure high-quality produce items.
- Developed merchandising plans that enhanced customer engagement and increased sales.
- Led efforts to streamline workflows, resulting in improved departmental productivity and morale.
- Ensured accurate pricing and signage, maintaining compliance with company guidelines and regulations.
- Successfully managed seasonal transitions within the department, offering a diverse range of products yearround.
- Oversaw daily maintenance tasks such as cleaning, trimming, watering plants, ensuring an appealing shopping environment for customers at all times.
- Reduced waste and shrinkage by implementing proper inventory management techniques.
- Coordinated with other departments for cross-merchandising opportunities, increasing visibility of produce offerings throughout the store.
- Enhanced customer satisfaction by providing exceptional product quality and freshness.
- Collaborated with store management to achieve overall store goals and targets.
- Maintained accurate records of employee schedules, time-off requests, payroll submissions for efficient workforce management.
- Managed department budget, optimizing expenses for maximum return on investment.
- Conducted regular staff training sessions to ensure proper handling of produce items and compliance with food safety standards.
- Fostered a positive work environment, leading to high employee morale and retention.
- Coached and mentored new team members.
- Maintained produce display, and prep and storage areas in clean and orderly condition.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Defined clear targets and objectives and communicated to other team members.
Maintenance Technician
Montevista Townhomes
Alamogordo, NM
03.2015 - 04.2016
- Conducted routine maintenance checks on HVAC systems, plumbing, and electrical systems.
- Responded promptly to resident maintenance requests, ensuring timely resolution of issues.
- Implemented efficient processes for inventory management of maintenance supplies and tools.
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed safety protocols to minimize workplace accidents.
- Contributed to a safer work environment, promptly addressing any identified hazards or concerns.
- Collaborated with team members to complete larger repair projects efficiently.
- Monitored and documented work performance in maintenance logs in compliance with company guidelines.
- Revamped workshop organization, leading to more efficient workflow and easier access to tools.
- Enhanced guest satisfaction in facility areas by maintaining high standard of cleanliness and functionality.
- Reported issues to property manager so effective resolutions could be put into place.
- Executed tasks within time and budget constraints.
- Positively engaged with customers and maintained professional appearance as company representative.
Detention Officer
Otero County Detention Center
Alamogordo, NM
02.2012 - 03.2015
- Monitored inmate behavior to ensure compliance with facility rules and regulations.
- Conducted regular safety checks and inspections of detention areas.
- Assisted in processing and booking new detainees, ensuring accurate documentation.
- Responded promptly to incidents, de-escalating conflicts among inmates.
- Maintained logs of daily activities, incidents, and inmate interactions.
- Trained new officers on protocols, policies, and emergency procedures.
- Responded swiftly to emergency situations with appropriate use of force when necessary to protect both inmates'' well-being and facility security.
- Improved facility safety by performing thorough inspections of cells, common areas, and property for contraband or damage.
- Contributed to the efficient processing of new detainees by conducting intake procedures such as fingerprinting, photographing, and inventorying personal belongings.
- Conducted physical searches of prisoners and premises in search of weapons and contraband.
- Managed daily operations, including supervising inmate work details, meal distribution, and recreational activities.
- Wrote daily reports and maintained logs of inmate activities and behaviors.
- Physically restrained prisoners during prisoner altercations using leverage holds and legal force.
- Promoted a culture of respect within the detention center by modeling professionalism at all times and treating inmates with dignity.
- Collaborated with fellow officers to maintain order and resolve conflicts among detainees efficiently.
- Provided support to inmates by addressing their concerns promptly and professionally while maintaining facility rules and regulations.
- Made rounds at specified intervals and conducted head counts and roll calls.
Maintenance Technician
Tierra Realty Service
Alamogordo, NM
01.2008 - 11.2011
- Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.
- Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
- Assisted management in developing long-term plans for equipment upgrades and replacements.
- Facilitated smoother operation of HVAC systems through regular maintenance and updates.
- Performed preventive maintenance and repairs on various types of equipment.
- Followed instructions from supervisor regarding daily job tasks and duties.
- Utilized variety of tools and test equipment to troubleshoot and diagnose equipment malfunctions.
- Installed and maintained plumbing and HVAC systems.
- Safely and effectively handled wide range of cleaning products and solutions.
- Responded promptly to resident maintenance requests, ensuring timely resolution of issues.
- Operated varied hand and power tools to complete repairs.
- Contributed to a safer work environment, promptly addressing any identified hazards or concerns.
- Collaborated with team members to complete larger repair projects efficiently.
- Monitored and documented work performance in maintenance logs in compliance with company guidelines.
- Revamped workshop organization, leading to more efficient workflow and easier access to tools.
- Enhanced guest satisfaction in facility areas by maintaining high standard of cleanliness and functionality.
- Executed tasks within time and budget constraints.
- Positively engaged with customers and maintained professional appearance as company representative.
Education
High School Diploma -
Academy Del Sol
Alamogordo, NMSkills
- Team motivation
- Strong leadership
- Positive attitude
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Multitasking
- Reliability
- Professional and courteous
- Self motivation
References
-Noel Franco (575)640-5882
-Daniel Ferrero (575)315-4946
-Larry Puryear (806)231-3721
Timeline
Overnight Team Lead
Walmart
09.2023 - 11.2025
Deli/Bakery Teamlead
Walmart
09.2022 - 08.2023
Produce Manager
Albertsons Market
07.2021 - 07.2022
Butcher Block Supervisor
Albertsons Market
09.2020 - 07.2021
Produce Department Manager
Walmart Neighborhood Market
04.2016 - 08.2020
Maintenance Technician
Montevista Townhomes
03.2015 - 04.2016
Detention Officer
Otero County Detention Center
02.2012 - 03.2015
Maintenance Technician
Tierra Realty Service
01.2008 - 11.2011
High School Diploma -
Academy Del Sol