Jesse Barraza
San Antonio
Summary
Motivated and dependable professional with a strong background in customer service, teamwork, and communication. Skilled at handling customer inquiries, solving problems efficiently, and supporting team goals in fast-paced environments. Known for a strong work ethic, adaptability, and commitment to safety, productivity, and delivering quality results.
Overview
5
5
years of professional experience
Work History
Customer Service Advocate
Target
San Antonio, TX
10.2021 - Current
- Assisted in training new team members on company policies and customer service best practices.
- Resolved customer inquiries via multiple communication channels, ensuring satisfaction and building rapport.
- Stack shelves, deliver orders, package orders.
- Manage stockroom operations, including receiving, sorting, and restocking merchandise.
- Utilized effective communication skills to build relationships with customers, colleagues, and management.
- Developed strong product knowledge to effectively answer customer inquiries regarding (features, benefits, quality of merchandise
Education
No Degree -
St. Philip's College
San Antonio, TX08.2019
High School Diploma -
Somerset Academy
San Antonio, TX06.2017
Skills
Fast learner
Active listening
Languages
English (Advanced)
Spanish (Fluent)
Critical thinking
Communication Skills
Adaptability: Flexibility and es one
to workplace changes
Verbal Communication
Social # Interpersonal skills
Strong Communication
Patience empathy
Positive behavior guidance
Collaboration and Teamwork
Professional Skills
Tine Management
Availability
Attention to detail
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Customer Service Advocate
Target
10.2021 - Current
No Degree -
St. Philip's College
High School Diploma -
Somerset Academy