Jesse Cain
Sales Manager
Canton,MS
Summary
Professional with strong background in sales management. Skilled in enhancing operational efficiency, driving growth, and fostering team collaboration. Known for adaptability to changing needs and effective problem-solving. Expertise in strategic planning, customer service, and financial oversight. Reliable leader focused on achieving results and empowering teams.
Overview
25
25
years of professional experience
Work History
Branch Manager
Safe Haven Security Services
Jackson, MS
10.2024 - Current
- Directed branch operations, ensuring compliance with ADT and Safe Haven service standards.
- Developed and implemented strategic plans to enhance customer satisfaction and operational efficiency.
- Managed recruitment, training, and performance evaluation of branch staff to foster talent development.
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Led by example, exhibiting strong work ethic and consistently meeting or exceeding individual sales targets while inspiring team members to do the same.
- Cultivated relationships with clients to ensure satisfaction and loyalty, resulting in word of mouth and repeat business.
- Achieved and maintained Top and Elite office status with 65-100+ total installs per month.
Benefits Specialist
American Income Life - Brian Schreiter Agency
Baton Rouge, LA
12.2023 - 10.2024
- Analyzed clients'' financial needs to recommend suitable life insurance products and coverage amounts
- Simplified complex insurance concepts for clients, fostering trust and confidence in their decision-making abilities
- Maximized productivity by consistently reviewing internal processes and suggesting improvements for better efficiency
- Conducted regular follow-ups with clients to review policies, update coverage as needed, and maintain positive relationships
- Developed strong relationships with clients for long-term retention and referral opportunities
- Participated in ongoing professional development to stay current on industry developments and enhance advisory skills
MP Case Manager
Legacy Guard - Integrity
Madison, MS
04.2023 - 12.2023
- Built long-term relationships with clients by offering attentive service and ongoing support for their life insurance needs
- Delivered informative presentations to educate clients on available programs, benefits, and services, empowering them to make informed decisions about their needs
- Negotiated with customers and insurance companies to secure favorable policy terms
- Collaborated with underwriters to expedite approval processes, minimizing wait times for clients seeking coverage
- Worked directly with over 50 insurance providers
Account Manager
Derek Tortorich Allstate
Madison, MS
10.2022 - 04.2023
- Successfully generated sales of personal property and casualty products
- Conducted regular follow-ups with existing clients to review coverage needs and suggest appropriate adjustments
- Managed a high volume of daily tasks while maintaining a focus on providing quality customer service
- Increased client satisfaction by providing personalized insurance solutions tailored to individual needs
- Boosted policy sales through effective communication of product benefits and features
- Educated clients on complex insurance concepts using clear language, increasing comprehension levels.
Account Manager
Kevin Kelly State Farm
Keller, TX
06.2017 - 10.2022
- Successfully and consistently generated sales of personal and business property, casualty, life, and health insurance; as well as various bank products
- Built and secured an ever-growing customer database through identifying, educating, and utilizing needs analysis techniques
- Developed strong relationships with clients, fostering trust and loyalty for long-term business growth
- Conducted regular account reviews to identify areas for improvement and ensure continued success
- Managed a high volume of daily tasks while maintaining a focus on providing quality customer service
- Collaborated with colleagues when closing deals by sharing best practices for successful sales consultations
- Assisted agent in earning his 'agency contract' by retaining his position within the top 20% of district for overall sales
- Top producing Account Manager in office from June 2018 - August 2020
Lead Entertainer
i-Entertainment
Arlington, TX
10.2009 - 05.2020
- Sold and performed multi-package services and products for weddings, private parties, and corporate team-building events
- Honored with 2011 "Event Professional of the Year"
- Most referred DJ & MC with company from 2011-2015
- Privileged to have won 2013-2015 "Best of Weddings" on The Knot
- Master of Ceremonies for over 500 events; addressing groups of 10-1200 participants
- Began contracting events solely off referrals in 2016, and only perform shows in spare time
General Manager
Snappy Salads
Las Colinas, TX
05.2016 - 06.2017
- Oversaw daily operations, ensuring exceptional customer service and satisfaction.
- Led staff training programs, enhancing team productivity and operational efficiency.
- Implemented quality control measures, ensuring compliance with health regulations and standards.
- Generated 3%-5% monthly sales growth over budget from May 2016 to departure
- Enhanced hourly employee efficiency, while reducing labor costs by 2% from January 2017 to June 2017
Senior Sales Associate
Sprint - The Customer Center
Bedford, TX
03.2008 - 10.2009
- Retail and corporate sales of various electronic products and services
- Hired as a Retail Sales Associate, I consistently placed in monthly "Top 5 Associates of North Central Texas" for feature revenue
- Promoted to Senior Sales Associate in late 2008 after acquiring three large corporate accounts
- Awarded weekly spiffs, prizes, and monthly bonuses
Retail Sales Consultant
AT&T Wireless
Fort Worth, TX
10.2006 - 03.2008
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Hired as part time, began to lead the top 37% of district for feature revenue
- After advancing to full time in early 2007, I consistently placed within the top 15% of district for feature revenue and top 29% for overall sales
- Earned numerous certificates, prizes, and monthly bonuses
Batch Analyst Team Lead for BCBS
HCA Healthcare
Las Colinas, TX
01.2005 - 10.2006
- Balanced billing discrepancies between HCA hospitals and multiple health insurance companies
- Hired as a Clerical Cashier and by June 2005, promoted to Batch Analyst Team Lead for Blue Cross Blue Shield billing; where I monitored production of five team members
- Developed and executed a process in late 2005, which conserved each team member 20-25 hours a week; increasing their productivity upwards of 125%. This process would later be adopted by all batch analysts; resulting in a complete overhaul of the entire department after 2007
- Honored with "Certificate of Excellence" in 2006, as well as monthly bonuses
Senior Store Manager
Oreck Clean Home
Hulen, TX
02.2003 - 12.2004
- Retail and corporate sales of various household cleaning devices and products; as well as recruiting and coaching subordinates, and increasing sales to budget goals to ensure growth and a high quality guest experience
- Hired as a Home Care Consultant and in June 2003, promoted to Store Manager
- From June 2003 to my departure, I generated 5-15% sales growth every month
- Took on the side role of a Corporate Sales Advisor in mid 2004, after acquiring a group of Hyatt Hotel corporate accounts
- By late 2004, I was Store Manager of two operations on opposite sides of the metroplex - Hulen & Irving
- Attained cash prizes and monthly bonuses
New Car Team Lead
Thornhill Nissan
Fort Worth, TX
09.2001 - 01.2003
- Led team initiatives to enhance customer service and satisfaction levels.
- Following the first three months, earned "Salesman of the Month" two consecutive months in a row
- Promoted to New Car Team Lead in March 2002, and began guiding a six man team to victory from April 2002 to November 2002 for number of new auto units sold
- Procured a trip, cash prizes, and monthly bonuses
Education
High School Diploma -
Trinity High School
Euless, TX05.2001
Skills
Goals and performance
Operations management
Customer relationships
Coaching and mentoring
Attention to detail
Public Speaking
Licenses
Class D License
- Alarm System Salesperson
Mississippi # 10889199
General Lines Agent
- Accident & Health or Sickness
- Casualty
- Life
- Personal Lines
- Property
Alabama # 3002570115
Louisiana # 1065142
Mississippi # 10889199
Oklahoma # 3002563775
South Carolina # 18481226
Texas # 2205907
Timeline
Branch Manager
Safe Haven Security Services
10.2024 - Current
Benefits Specialist
American Income Life - Brian Schreiter Agency
12.2023 - 10.2024
MP Case Manager
Legacy Guard - Integrity
04.2023 - 12.2023
Account Manager
Derek Tortorich Allstate
10.2022 - 04.2023
Account Manager
Kevin Kelly State Farm
06.2017 - 10.2022
General Manager
Snappy Salads
05.2016 - 06.2017
Lead Entertainer
i-Entertainment
10.2009 - 05.2020
Senior Sales Associate
Sprint - The Customer Center
03.2008 - 10.2009
Retail Sales Consultant
AT&T Wireless
10.2006 - 03.2008
Batch Analyst Team Lead for BCBS
HCA Healthcare
01.2005 - 10.2006
Senior Store Manager
Oreck Clean Home
02.2003 - 12.2004
New Car Team Lead
Thornhill Nissan
09.2001 - 01.2003
High School Diploma -
Trinity High School