Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
15
15
years of professional experience
Work History
Sr. Loan Processor
Ditech Financial/ Genpact Mortgage
Irvine, CA
04.2011 - 04.2020
Utilized various software programs such as Encompass360 Loan Origination System for data entry purposes.
Reviewed and verified borrowers' income, credit reports and property appraisals to prepare documents for underwriting.
Collaborated closely with underwriters when reviewing files for final approval.
Managed conditions sent from underwriting departments.
Communicated with customers in person and via telephone to answer questions, process transactions and resolve issues.
Managed pipeline of loans ensuring that all deadlines are met and loans progress to closing.
Reviewed and corrected errors on interest, principal and closing costs.
Worked with third-party vendors to address and clear loan closing requirements.
Consumer Loan Officer
Cannon Financial Federal Credit Union
Santa Ana
02.2005 - 11.2010
Assisted borrowers through the entire loan process from application to closing.
Offer Financial products Collateral & unsecured Loan options. Auto Loans, Credit Cards, Personal Loans, etc
Negotiated terms of loans with customers, such as interest rate and repayment schedule.
Developed and maintained knowledge of available loan products, processing procedures and underwriting and general departmental guidelines.
Prepared and typed loan applications, closing documents or legal documents using computers.
Approved or denied loan applications and explained reasoning behind decisions.
Maintained current DMV title regulations knowledge for each state and processed compliant paperwork regardless of states involved.
Managed and filed paperwork to transfer vehicle ownership title from dealer to purchaser for new, used and wholesale sales.
Processed title applications for new vehicles or transfers of ownership.
Education
Associate of Arts - Consumer Finance
College of Automotive Management
Irvine, CA
08-2003
Skills
Contract finalization
Financial document review
10 Key By Touch
Proficient in Encompass, Symitar, Digi Docs, Reynolds & Reynolds, DART Systems
Powerpoint
Excel
Bilingual: Spanish
Enthusiastic
References
References available upon request.
Timeline
Sr. Loan Processor
Ditech Financial/ Genpact Mortgage
04.2011 - 04.2020
Consumer Loan Officer
Cannon Financial Federal Credit Union
02.2005 - 11.2010
Associate of Arts - Consumer Finance
College of Automotive Management
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