Nestor Guzman
Angwin,CA
Summary
Dynamic restaurant manager with a proven track record at Scala Ostereria, excelling in staff training and customer service. Expert in inventory management, I enhance guest experiences and resolve concerns effectively. Committed to performance improvement, I foster strong relationships with patrons, ensuring operational excellence and a thriving dining atmosphere.
Overview
3
3
years of professional experience
Work History
Manager
Scala Ostereria
Napa, California
01.2023 - Current
Oversee restaurant operations to maintain efficiency and excellence
Making sure food and service matches expectations of restaurant
Address customer concerns and resolve complaints professionally
Ensure a premium guest experience with impeccable service
Conduct staff evaluations and implement performance improvement plans
Monitor Wine inventory
Building relationships with regulars and VIPs as well..
Manager /Restaurant Server
Los Agaves
Napa, California
01.2022 - 01.2023
Making sure staff were on top of their tables.
Making sure they were selling special and not just taking orders.
Inventory
Opening and closing the restaurant
Education
High School Diploma -
Napa High School
Napa, CA06-2009
Skills
- Staff training
- Inventory management
- Customer service
- Performance evaluation
Timeline
Manager
Scala Ostereria
01.2023 - Current
Manager /Restaurant Server
Los Agaves
01.2022 - 01.2023
High School Diploma -
Napa High School