Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jesse Cote

Weed,CA

Summary

Dynamic leader with proven expertise in operations management at Burger King, enhancing team performance and customer satisfaction. Skilled in labor cost controls and staff training, driving efficiency and motivation. Adept at problem resolution and effective communication, ensuring seamless daily operations and strategic growth.

Overview

9
9
years of professional experience

Work History

General Manager

Burger King
Weed, CA
01.2017 - 03.2021
  • Managed staff performance through regular evaluations and constructive feedback sessions.
  • Oversaw daily operations, ensuring efficient workflow and adherence to company policies.
  • Managing labor cost, EOD/EOM paperwork, payroll, ordering, stocking, FIFO, changing oil, equipment management, clean as I work mentality, breaks/lunches, lobby checks, restroom checks, trashes, etc.
  • Led team in daily operations, ensuring high standards of service and efficiency.
  • Trained new employees on customer service protocols and operational procedures.
  • Monitored inventory levels and coordinated with suppliers to maintain stock availability.

Team Leader

Pilot Flying J Travel Center
Weed, CA
01.2012 - 12.2016

• Meal prep for cold case area, sandwiches, fruit cups, etc.

• Replacing food in a timely manner

• Stocking, FIFO, ordering, EOD paperwork, EOM paperwork, etc.

• Dishes, pizza prep, changing oil in fryers, etc.

  • Oversaw daily operations to ensure efficient service delivery and customer satisfaction.

Education

No Degree - Engineering

College of The Siskiyous
Weed, CA

High School Diploma - General Studies

C.H. McCann Technical High School
North Adams, MA
06.2010

Skills

  • Leadership and team building
  • Problem resolution
  • Operations management
  • Team player
  • Efficient multi-tasker
  • Time management
  • Effective leader
  • Training and coaching
  • Staff training/development
  • Employee scheduling
  • Verbal and written communication
  • Motivation
  • Labor cost controls

Timeline

General Manager

Burger King
01.2017 - 03.2021

Team Leader

Pilot Flying J Travel Center
01.2012 - 12.2016

No Degree - Engineering

College of The Siskiyous

High School Diploma - General Studies

C.H. McCann Technical High School