Jesse Dahl
Eureka,MO
Summary
Adaptable Quality Manager with a 15-year background in implementing and developing improvement processes through collaboration with cross-functional teams. First-rate computer, analysis and research skills. Specialties include achieving set targets, generating new strategies and maintaining accurate records.
Overview
22
22
years of professional experience
Work History
Regional Quality Manager
Brook & Whittle
07.2008 - Current
- Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
- Oversee and manage quality systems between multiple facilities.
- One of the top decision makers throughout multiple facilities.
- Work along side plant and operation managers.
- Created and maintained quality systems in multiple facilities.
- Evaluated quality problems and performed assessments to identify and resolve issues.
- Improved quality processes for increased efficiency and effectiveness.
- Updated quality control standards, methods, and procedures to meet compliance requirements.
- Coordinated and oversaw periodic audits to evaluate product quality and safety and address non-conformances.
- Managed and archived quality documentation and participated in internal and external quality audits.
- Increased customer satisfaction through adherence to quality standards and customer requirements.
- Mentored and encouraged employees to strive for excellence while fostering professional growth.
- Provided observations, took measurements, and performed tests at various stages according to quality control plan.
- Wrote and implemented new rework procedures to standardize processes and streamline workflow.
- Developed and deployed production control plans and created work instructions and procedures.
- Calibrated instruments and scales in production area and quality lab.
- Liaised with HR manager to organize and perform quality standard training for new and existing staff.
- Devised specifications for processes.
- Equipped and organized facility to comply with company strategy for online and offline quality controls.
- Determined quality department standards, practices, and procedures.
- Established and tracked quality department goals and objectives.
- Monitored staff organization and suggested improvements to daily functionality.
- Tracked quality issues with external customers, suppliers, and internal plant operations.
- Scheduled and chaired quality review meetings to review effectiveness of performance mitigating risk, improving throughput and achieving customer satisfaction.
- Applied coaching techniques and tools to support managers and team members in improving performance.
- Implemented new quality assurance and customer service standards.
- Recorded, analyzed, and distributed statistical information.
- Inspected products and worker progress throughout production.
- Collaborated with audit clients and action owners to apply root cause analysis guidance and establish effective corrective action plans.
- Reported production malfunctions to managers and production supervisors.
- Specified quality requirements of raw materials with suppliers.
- Developed quality planning for multiple new product launches by verifying customer requirements and implementing in design and production.
- Assured consistent quality of production by implementing and enforcing automated practice systems.
- Evaluated interactions between associates and customers to assess personnel performance.
Machine Operator
Saint Gobain Containers
02.2002 - 06.2008
- Operated machining equipment safely with team of operators.
- Operated multiple machines simultaneously to meet production requirements.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Complied with company and OSHA safety rules and regulations.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Replenished materials and supplies as needed to maintain production.
- Assessed equipment after each production run and performed preventive maintenance to keep machines running smoothly.
- Maintained equipment performance by lubricating and cleaning components.
- Updated daily production logs and informed management of production incidents or non-conformance issues.
- Kept detailed production records and identified hold-ups.
- Managed and monitored processes and machine systems by observing readings on control boards.
- Quickly shut down equipment in emergency situations following protocols.
- Monitored compliance with plant procedures, safety and sanitation protocols as well as government regulation.
- Analyzed and inspected operating units such as towers, storage tanks and other units to check operation and improve efficiency.
- Suggested specific ideas for process, productivity and safety improvements.
- Verified conformity of processes and conditions for [Type] systems.
Education
No Degree - Basic Studies
St. Louis Community College
St Louis, MOHigh School Diploma -
Desoto Sr. High School
De Soto, MO06.2000
Skills
- Performance Plans
- Environmental Testing
- Knowledge of Auditing Systems
- Documentation Control
- Validation Management
- Business Partnerships
- Account Strategy
- Compliance Monitoring
- Random Sampling
- Budget Preparation
- Management Consulting
- Inspection Processes
- 5S Principles
- Team Training
- Business Growth
- Loss Prevention Strategies
- Routine Analysis
- Client Satisfaction
- Sanitation Programs
- Cause and Effect Analysis
- Corporate Communications
- Quality Control Standards
- Continuous Improvement Process
- Maintaining Clean Work Areas
- Excellent Researching Skills
- Inventory Audits
- Process Improvement Initiatives
- Project Requirements
- Quality Production
- SOP Development
- Sampling Techniques
- Deviation Correction
- Filing Systems
- Problem-Solving Ability
- Food Safety and Quality
- Change Management Process
- External Audit Support
- Operational Efficiency
- SOP Review
- Staff Support
- Defect Identification
- Equipment Efficiency
- Program Monitoring
- Corporate Presentations
- Audit Rating
- Quality Inspections
- Staff Management
- Goal Attainment
- Quality Reviews
- Statistical Analysis
- Standard Operating Procedure
- Supplier Audits
- Train Staff
- Mastery of Quality Processes
- Supplier Relationship Management
- Tracking Coordination
- Analyze Test Results
- Document Management
- Vendor Contracts
- 5S Methodology
- Employee Programs
- Develop Product Specifications
- Data Collection Processes
Timeline
Regional Quality Manager
Brook & Whittle
07.2008 - Current
Machine Operator
Saint Gobain Containers
02.2002 - 06.2008
No Degree - Basic Studies
St. Louis Community College
High School Diploma -
Desoto Sr. High School
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