Jesse Davis
Broomfield,CO
Summary
Proven Client Relationship Manager with a track record of enhancing customer satisfaction through expert relationship building and management, and strategic client needs assessment. At Old Chicago Pizza, significantly improved client relations and project outcomes. Skilled in presentation development and training, adept at fostering professional growth and leveraging data-driven insights for decision-making.
Overview
2
2
years of professional experience
Work History
Client Relationship Manager
Old Chicago Pizza
02.2023 - Current
- Maintained detailed records of all client interactions, ensuring accuracy in account management and reporting activities.
- Developed strong rapport with clients through consistent follow-up and attention to detail.
- Improved customer satisfaction rates by providing tailored solutions to meet individual client needs.
- Strengthened client relationships by maintaining regular communication and addressing concerns promptly.
- Addressed and resolved customer complaints and issues to improve satisfaction.
Capstone Project Team Leader
Metro State University
01.2024 - 12.2024
- Streamlined communication channels for better collaboration between cross-functional teams.
- Fostered professional growth and skill development.
- Leveraged data-driven insights to inform decision making at both tactical and strategic levels throughout the course of each project engagement.
- Maintained strong relationships with the University through transparent reporting and consistent follow-up on concerns or requests.
- Developed comprehensive project plans, ensuring timely completion of milestones and deliverables.
Education
Bachelor of Science - Mechanical Engineering Technology
05.2025
- 3.2 GPA
- Relevant Coursework: Technical Drawing & Mechanics of Materials
High School Diploma -
05.2018
Skills
- Customer Engagement
- Relationship building and management
- Client Needs Assessment
- Presentation Development
- Up-selling and cross-selling techniques
- Training and mentoring
Timeline
Capstone Project Team Leader - Metro State University
01.2024 - 12.2024
Client Relationship Manager - Old Chicago Pizza
02.2023 - Current
Metropolitan State University of Denver - Bachelor of Science, Mechanical Engineering Technology
Legacy High School - High School Diploma,