Jesse Davis
Mound,MN
Summary
Proactive and highly motivated manager with 5+ years of experience & 10+ years Installing Paint Protection Film/Window Tint. Proven ability to increase efficiency, sales, and building relationship. Specialties include: managing daily operations, leading team, meeting deadlines, and maintaining smooth production workflow.
Overview
12
12
years of professional experience
Work History
Manager
Bravo Protection Products
41010 23rd Ave North Plymouth MN, 55447
04.2013 - Current
- Optimized workflow processes through regular communication with team members about project statuses and timelines.
- Enhanced customer satisfaction by implementing efficient detailing processes and maintaining high-quality results.
- Trained new hires in proper techniques and company policies, leading to consistent service quality across the team.
- Resolved customer complaints promptly and professionally, retaining business relationships while upholding company reputation.
- Improved installation efficiency by streamlining processes and utilizing time-saving procedure.
- Answering both general/specific customer questions about the company's products/services.
- Answer phone calls & emails.
- Assisting with billing issues
- Monitoring customer satisfaction.
- Developed strong relationships with customers, negotiating pricing for future leads.
- Accepted and processed payments for services.
- Conducted regular performance evaluations for team members, providing constructive feedback for improvement and growth opportunities.
- Processing orders and transactions.
- Work with data base software to manage and organize pre-cut kits for Paint Protection Film applications using a potter system.
- Keep computer systems up to date.
- Ordering and keeping our products stocked.
- Collaborated with team members to ensure smooth workflow and successful project completion.
Detailer
BMW Of Minnetonka
15802 Wayzata Blvd, Wayzata, MN 55391
03.2012 - 04.2013
- Vacuumed interiors of vehicles to remove dirt and debris.
- Used cleaning, protective, and restorative agents to maintain and enhance appearance of vehicles.
- Washed cars and trucks daily for auto dealership.
- Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
Education
Associate of Science - Business Management
Minneapolis Community And Technical College
Minneapolis, MN05.2018
Skills
- Communication Skills
- Team Work
- Leadership
- Time Management
- Customer service
- Sales
- Professional
- Problem-solving
- Decision-making
- Emotional Intelligence
- Responsibility
- Organizational Skills
Timeline
Manager
Bravo Protection Products
04.2013 - Current
Detailer
BMW Of Minnetonka
03.2012 - 04.2013
Associate of Science - Business Management
Minneapolis Community And Technical College