Jesse Davis
25003 Peachland Avenue
Summary
Dynamic Area Supervisor at Ross Dress for Less, skilled in team management and employee engagement. Achieved significant reductions in turnover by fostering a positive work environment and implementing effective training programs. Proficient in safety management, ensuring a secure workplace while enhancing customer satisfaction through dedicated staff development and performance evaluations.
Overview
4
4
years of professional experience
Work History
Area Supervisor
Ross Dress for Less
02.2023 - Current
- Provided ongoing coaching to staff members, promoting skill development and career progression.
- Oversaw daily operations to ensure adherence to company policies and procedures, maintaining consistency across all locations.
- Resolved conflicts between employees by mediating discussions that led to mutually beneficial outcomes.
- Reduced employee turnover by fostering a positive work environment and providing opportunities for professional growth.
- Implemented safety protocols to maintain a secure workplace, minimizing accidents and incidents.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Maintained open lines of communication between management and staff, facilitating teamwork and collaboration towards shared goals.
- Increased customer satisfaction with enhanced staff training and regular performance evaluations.
- Led team meetings to discuss progress toward goals, address challenges, celebrate successes, and encourage continuous learning experiences among team members.
Service Champion
Tacobell
11.2021 - 01.2023
- Promoted a positive atmosphere through friendly interactions with customers and coworkers.
- Managed cash transactions accurately, balancing the register at the end of each shift without discrepancies.
- Contributed to team success by consistently meeting or exceeding performance goals.
- Enhanced customer satisfaction by efficiently processing orders and addressing concerns in a timely manner.
- Demonstrated strong knowledge of menu items to educate guests on their options and make tailored recommendations.
- Increased efficiency by multitasking during high-volume periods while maintaining excellent service quality.
- Greeted customers, answered questions and took orders.
- Supported inventory management efforts by restocking supplies as needed and alerting management when items were running low.
- Demonstrated adaptability by working effectively in various roles within the restaurant such as cashier, cook, or server positions when needed.
Education
N/A - N/A
Jerrean Bowman Highschool
21508 Centre Pointe Pkwy, Santa Clarita, CA 9135005.2022
Skills
- Team management
- Production management
- Task delegation
- Multi-unit management
- Employee performance management
- Equipment inspection
- Inventory control
- Project management
- Quality control
- Sales tracking
- Safety management
- Brand awareness
- Facility maintenance
- Risk management
- Directing workers
- Employee engagement
- Company policy implementation
- Critical thinking
- Scheduling and Time-tracking
- Team building and motivation
- Goal setting and achievement
- Staff coaching and training
- Employee training
- Cash handling and reconciliation
- Flexible work schedule
- Adaptable to changing demands
- Delegation and supervision
- Inventory management
- Customer service management
- Product merchandising
- Retail operations
- Retail security
- Inventory and stocking
- Business acumen
- Cash drawer reconciliation
- New store setups
- Merchandise quality assurance
- Computer proficiency
- POS terminal operation
- Basic mathematics
- Records organization
- Sales floor organization
- Loss prevention
Timeline
Area Supervisor
Ross Dress for Less
02.2023 - Current
Service Champion
Tacobell
11.2021 - 01.2023
N/A - N/A
Jerrean Bowman Highschool
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