Jesse Davis
25003 Peachland Avenue
Summary
Dynamic Area Supervisor at Ross Dress for Less, skilled in team management and employee engagement. Achieved significant reductions in turnover by fostering a positive work environment and implementing effective training programs. Proficient in safety management, ensuring a secure workplace while enhancing customer satisfaction through dedicated staff development and performance evaluations.
Overview
4
4
years of professional experience
Work History
Area Supervisor
Ross Dress for Less
2845 Cochran St, Simi Valley, CA 93065
02.2023 - Current
- Provided ongoing coaching to staff members, promoting skill development and career progression.
- Oversaw daily operations to ensure adherence to company policies and procedures, maintaining consistency across all locations.
- Resolved conflicts between employees by mediating discussions that led to mutually beneficial outcomes.
- Reduced employee turnover by fostering a positive work environment and providing opportunities for professional growth.
- Implemented safety protocols to maintain a secure workplace, minimizing accidents and incidents.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Maintained open lines of communication between management and staff, facilitating teamwork and collaboration towards shared goals.
- Increased customer satisfaction with enhanced staff training and regular performance evaluations.
- Led team meetings to discuss progress toward goals, address challenges, celebrate successes, and encourage continuous learning experiences among team members.
Service Champion
Tacobell
24712 Pico Canyon Rd, Newhall, CA 91321
11.2021 - 01.2023
- Promoted a positive atmosphere through friendly interactions with customers and coworkers.
- Managed cash transactions accurately, balancing the register at the end of each shift without discrepancies.
- Contributed to team success by consistently meeting or exceeding performance goals.
- Enhanced customer satisfaction by efficiently processing orders and addressing concerns in a timely manner.
- Demonstrated strong knowledge of menu items to educate guests on their options and make tailored recommendations.
- Increased efficiency by multitasking during high-volume periods while maintaining excellent service quality.
- Greeted customers, answered questions and took orders.
- Supported inventory management efforts by restocking supplies as needed and alerting management when items were running low.
- Demonstrated adaptability by working effectively in various roles within the restaurant such as cashier, cook, or server positions when needed.
Education
N/A - N/A
Jerrean Bowman Highschool
21508 Centre Pointe Pkwy, Santa Clarita, CA 9135005.2022
Skills
- Team management
- Production management
- Task delegation
- Multi-unit management
- Employee performance management
- Equipment inspection
- Inventory control
- Project management
- Quality control
- Sales tracking
- Safety management
- Brand awareness
- Facility maintenance
- Risk management
- Directing workers
- Employee engagement
- Company policy implementation
- Critical thinking
- Scheduling and Time-tracking
- Team building and motivation
- Goal setting and achievement
- Staff coaching and training
- Employee training
- Cash handling and reconciliation
- Flexible work schedule
- Adaptable to changing demands
- Delegation and supervision
- Inventory management
- Customer service management
- Product merchandising
- Retail operations
- Retail security
- Inventory and stocking
- Business acumen
- Cash drawer reconciliation
- New store setups
- Merchandise quality assurance
- Computer proficiency
- POS terminal operation
- Basic mathematics
- Records organization
- Sales floor organization
- Loss prevention
Timeline
Area Supervisor
Ross Dress for Less
02.2023 - Current
Service Champion
Tacobell
11.2021 - 01.2023
N/A - N/A
Jerrean Bowman Highschool