Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jesse Dawson

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Head Trainer/Crew Lead

M&R Homecare And Window Washing
10.2017 - Current
  • Coordinated training for new hires to impart information about company policies, requirements and performance strategies.
  • Developed and improved training courses to increase staff performance and overall training effectiveness.
  • Evaluated training needs to improve training quality.

Deckhand and Processor

J-Dock
03.2016 - 10.2016
  • Followed safety protocols and procedures to prevent accidents.
  • Inspected and maintained deck equipment and supplies.
  • Communicated clearly, concisely and politely with passengers and crew members.
  • Inspected and tested safety equipment and emergency response systems.

Sever and Cook

Jacks Fish Spot
08.2014 - 02.2016
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.

Massage Therapist

Massage Envy
10.2012 - 07.2014
  • Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
  • Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.
  • Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.

Education

Certificate - Massage Therapy

Cortiva Institute
Federal Way, WA

High School Diploma -

Foss
Tacoma, WA
06.2006

Skills

  • Client Relationship Management
  • Leading Seminars
  • Training and Mentoring
  • Curriculum Design
  • Assigning Work
  • Employee Onboarding
  • Team Building
  • Employee Interviewing
  • Contract Negotiation
  • Training Method Development
  • Labor Relations
  • Documentation and Recordkeeping

Certification

  • Massage Therapy License - 2011/14

Timeline

Head Trainer/Crew Lead

M&R Homecare And Window Washing
10.2017 - Current

Deckhand and Processor

J-Dock
03.2016 - 10.2016

Sever and Cook

Jacks Fish Spot
08.2014 - 02.2016

Massage Therapist

Massage Envy
10.2012 - 07.2014

Certificate - Massage Therapy

Cortiva Institute

High School Diploma -

Foss

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Jesse Dawson