Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jesse Diaz

Miami,FL

Summary

I have eleven years of experience in the industry of hospitality and have worked a variety of positions. I have worked at multiple establishments ranging from sports bars to fine dinning banquet service. This experience has made me seasoned and knowledgeable in any style of service that is expected of me. I hold myself to a high level of accountability and very much consider myself a dedicated and reliable team member.

Overview

10
10
years of professional experience

Work History

Server

Chili's Bar and Grill (MIA)
07.2024 - Current

• Accurately informed guests of wait times to ensure they have enough time for a meal.


• Direct team members to restock all supplies and keep up with running side work throughout the shift.


• Managing 7+ tables for hours at a time while providing efficient service.

Server

Zitz Sum
05.2023 - 07.2024


  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Banquet Server

Four Seasons Hotel
09.2022 - 05.2023
  • Served appetizers, delivered entrees, and refilled beverages for banquet guests.
  • Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
  • Set up banquet tables and chairs based on event requirements.
  • Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.

Server

Flanigan’s Seafood Bar & Grill
11.2018 - 09.2022

• Maintained knowledge of current menu items, garnishes, and preparation methods.


• Monitored dining room for cleanliness and proper set-up at all times.


• Assisted in training new servers.


• Ensured that each guest was served courteously, quickly, and efficiently.


• Stayed informed about daily specials, new menu items, and promotions.

Server

Sports Grill
06.2015 - 11.2018


  • Greeted guests and provided menus.
  • Took orders from customers accurately and in a timely manner.
  • Provided excellent service to ensure customer satisfaction.
  • Performed opening and closing duties such as setting up the dining area and restocking supplies.

Education

Fire Inspector I - Fire Science

Miami Dade College
Miami, FL
02.2021

General Studies -

Southwest Miami High School
Miami, FL
06.2012

Skills

    Menu memorization

    Guest needs analysis

    POS Operation

    Clear communication

    Fluent in English & Spanish

    Teamwork and collaboration

    Food handling

Timeline

Server

Chili's Bar and Grill (MIA)
07.2024 - Current

Server

Zitz Sum
05.2023 - 07.2024

Banquet Server

Four Seasons Hotel
09.2022 - 05.2023

Server

Flanigan’s Seafood Bar & Grill
11.2018 - 09.2022

Server

Sports Grill
06.2015 - 11.2018

Fire Inspector I - Fire Science

Miami Dade College

General Studies -

Southwest Miami High School
Jesse Diaz