Summary
Overview
Work History
Education
Work Availability
Skills
Quote
Timeline
GeneralManager

Jesse Eddings

Market Manager
Dayton,OH

Summary

Experienced Market Manager with over 7 years of experience in The Baking industry. Excellent reputation for resolving problems, team building, and improving customer satisfaction.

Overview

8
8
years of post-secondary education
10
10
years of professional experience

Work History

Area Operations Manager

Klosterman Baking Company
Toledo, OH
12.2016 - Current
  • Liaised between senior management and front-line team members to implement effective changes and revitalize market growth.
  • Traveled to customer sites to demonstrate products, answer questions and close contracts.
  • Built brand awareness in local market and increased penetration with proactive strategies.
  • Generated over $8 Million in product sales and distribution.
  • Executed optimal sales strategies to achieve commercial goals for Toledo market.
  • Mentored local personnel on best practices and protocols to maximize productivity.
  • Directed work of 15 sales professional in Toledo Market.
  • Restructured Distribution Facility over a 3 year time period.
  • Suggested corrective services to handle customer complaints.
  • Enhanced regional branch performance by implementing proven management processes to increase revenue.
  • Diminished cost of business operation by 26% while boosting sales by 18%.
  • Promoted positive customer experience through day-to-day supervision and management of a product distribution facility.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Supervised 15 employees on all shifts, overseeing efficiency of inventory, customer service and professionalism.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Delegated daily tasks to employees, streamlining daily progress and efficiency.
  • Maintained cleanliness and organization of all workspaces, working closely with employees to systemize tasks.
  • Developed and implemented high-quality work environment as measured through employee satisfaction ratings.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Interacted well with Route Sales Representatives and customers to build connections and nurture relationships.
  • Enhanced operational efficiency and productivity by managing budgets and accounts.
  • Oversaw and improved product and service deliveries worth over $8 million per year through efficient coordination of daily operations.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.

Route Sales Representative

Prairie Farms Dairy
Huber Heights, OH
01.2011 - 12.2016
  • Displayed products properly at customer sites and according to company specifications and policies.
  • Properly processed all sales transactions, achieving high levels of account growth and retention via quality deliverables.
  • Delivered top customer satisfaction, reviewing feedback closely and addressing needs and requests of account holders.
  • Determined best routes for driving to customer sites, accounting for such factors as weather and road construction.
  • Managed product transitions from warehouse to customer site, loading and unloading in alignment with specifications.
  • Identified customers' needs and provided information on appropriate products in effort to promote cross-selling.
  • Immediately addressed problems with customers to promote speedy resolution.
  • Maintained positive relationships with customers.
  • Drove more than 200 miles per day to serve as many as 50 customers per month across Cincinnati and Northern Kentucky.
  • Sold 25% more product than coworkers by understanding customer desires and promoting appealing options for items already being used.
  • Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.

Education

N/A - Computer Management Information Systems

Liberty University
Lynchburg, VA
04.2007 - 04.2009

Certificate Of Completion - Culinary Arts

Miami Valley Career Technology Center
Clayton, OH
08.1998 - 05.2000

Diploma - General

Bethel High School
Tipp City, OH
08.1996 - 05.2000

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills

Ability to supervise

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Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Timeline

Area Operations Manager

Klosterman Baking Company
12.2016 - Current

Route Sales Representative

Prairie Farms Dairy
01.2011 - 12.2016

N/A - Computer Management Information Systems

Liberty University
04.2007 - 04.2009

Certificate Of Completion - Culinary Arts

Miami Valley Career Technology Center
08.1998 - 05.2000

Diploma - General

Bethel High School
08.1996 - 05.2000

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Jesse EddingsMarket Manager