Jesse Fiscal
Hacienda Heights,CA
Summary
Detail-oriented in meeting daily business and customer needs. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
8
8
years of professional experience
Work History
Assistant Store Manager
Starbucks
Ontario, CA
02.2024 - Current
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Verified customer orders arrived on time and in top-quality condition, corresponded precisely to initial order and met with complete customer satisfaction.
- Maneuvered equipment expertly and safely in areas with obstacles and limited space without injury or damage to equipment or products.
Assistant Store Manager
Wingstop
West Covina, CA
03.2022 - 02.2024
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Monitored inventory levels and placed orders to restock shelves.
- Established customer service standards and monitored staff compliance.
- Resolved customer complaints in a timely manner.
- Ensured compliance with safety regulations and company policies.
Driver/Lab Assistant
Health Care Providers Laboratory
03.2022 - 02.2023
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Followed Hazardous Materials Regulations (HMR) for transporting dangerous materials.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
- Assisted with ordering supplies and equipment, calibrating instruments and preventive maintenance.
Administrative Assistant
Nordstrom
06.2020 - 02.2022
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Executed record filing system to improve document organization and management.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Managed department budgets and generated financial reports for management review.
Infantry Team Leader/Motor Vehicle Operator
United States Marine Corps
04.2016 - 04.2020
- Patrolled designated coverage areas and evaluated terrain for defensive use.
- Oversaw handling and transportation of more than $3 million in equipment and military personnel while deployed to bases in the Middle East & United States.
- Trained over multinational partners, contractors and foreign nationals to develop warfighting and defense capabilities.
- Taught personnel to mitigate environmental hazards and properly use personal protective equipment such as chem gear for battle scenarios.
- Analyzed fighting conditions and led attack and defense operations during ground missions.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
Education
CDL Class A License - CDL Safety Driving Training
TGA Truck Driving School
01.2024
Certificate of Completion - Computer System Administration
ICOHS College
07.2023
High School Diploma -
Los Altos High School
07.2014
No Degree - Some College Credits
Rio Hondo College
Skills
- Appointment Scheduling
- Operations Oversight
- Customer Relations
- Store Organization
- Staff Supervision
- Workforce Management
Timeline
Assistant Store Manager
Starbucks
02.2024 - Current
Assistant Store Manager
Wingstop
03.2022 - 02.2024
Driver/Lab Assistant
Health Care Providers Laboratory
03.2022 - 02.2023
Administrative Assistant
Nordstrom
06.2020 - 02.2022
Infantry Team Leader/Motor Vehicle Operator
United States Marine Corps
04.2016 - 04.2020
CDL Class A License - CDL Safety Driving Training
TGA Truck Driving School
Certificate of Completion - Computer System Administration
ICOHS College
High School Diploma -
Los Altos High School
No Degree - Some College Credits
Rio Hondo College