Jesse Fox
Front Royal,VA
Summary
Dynamic Lead CST at Brightspeed, with a friendly demeanor and strong problem-solving skills. Enhanced customer satisfaction by swiftly repairing fiber optic lines and coordinating installations. Proficient in OTDR operation and dedicated to teamwork, I effectively trained new technicians in industry best practices, ensuring safety and efficiency in all operations.
Local Union President, Shop Steward, Recording Secretary,
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Lead CST
Brightspeed
01.2013 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked flexible hours across night, weekend, and holiday shifts.
- Manages all supplies and stock.
- Enhanced customer satisfaction by troubleshooting and repairing damaged fiber optic lines in a timely manner.
- Coordinated installation of new users and relocations of existing users.
- Assisted in the training of new technicians, imparting knowledge of industry best practices and safety protocols.
- Located and performed repairs on severed fiber cables to restore to complete functionality.
Education
High School Diploma -
Skyline High School
Front Royal, VA08-2010
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Fiber optic safety
- OTDR operation
- Hand tool proficiency
- Network troubleshooting
Timeline
Lead CST
Brightspeed
01.2013 - Current
High School Diploma -
Skyline High School
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