Jesse Hannah
Henderson,NV
Summary
Dynamic manager with a proven track record at Pizza Rock, excelling in inventory management and team leadership. Cultivated strong distributor relationships, enhancing product offerings and driving sales. Recognized for exceptional customer service and effective multitasking, consistently creating a vibrant atmosphere that boosts employee morale and customer satisfaction.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Manager
Pizza Rock
Henderson, NV
03.2023 - Current
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- In charge of placing liquor orders, carefully ensuring the bar has new and hot selling options.
- Created relationships with distributors, keeping up on what's popular to help continue to grow product knowledge.
- Maintained updated drink menu's consisting of 40 draft beers, created the entire cocktail menu, worked closely with knowledgeable mixologists to keep pushing the bar of specialty cocktails.
- Motivated employees and helped build a fun, productive working environment.
Insurance Sales Agent
AAA Auto Club Group
Henderson, NV
01.2022 - 03.2023
- Developed strong relationships with clients through consistent communication and exceptional customer service.
- Educated clients on insurance products, enabling them to make informed decisions regarding their coverage needs.
- Established credibility and trust with clients through transparent communication about policy options, costs, and benefits.
Bartender
Pizza Rock
Henderson, NV
03.2015 - 01.2022
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Created drink recipe's, extensive knowledge of liquor product and their uses.
Education
Associate of Science - Audio Engineering
Sanford Brown/IADT College
Henderson, NV11-2015
Skills
- Customer service
- Team leadership
- Complex Problem-solving
- Staff management
- Documentation and reporting
- Schedule preparation
- Excellent communication
- Inventory management
- Computer skills
- Multitasking
Certification
ServSafe Certified
Timeline
Manager
Pizza Rock
03.2023 - Current
Insurance Sales Agent
AAA Auto Club Group
01.2022 - 03.2023
Bartender
Pizza Rock
03.2015 - 01.2022
Associate of Science - Audio Engineering
Sanford Brown/IADT College