Have worked with SAP software and Brightree software Proficient in Microsoft Word
Jesse Haskins
Delivery Driver
Birmingham,AL
Summary
Thorough Service Technician with commitment to superior service. Driven to consistently contribute value through impeccable work ethic and unending quest to achieve new service skills. Experience maintaining quality and efficiency. Safety-oriented team player with strong attendance record. Helpful professional commended as valuable team player with expertise in many years of shuttle bus driving and interaction with the public. Hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level position. Ready to help team achieve company goals.
Overview
19
19
years of professional experience
Work History
Service Technician
A & A Home Health Equipment
01.2023 - Current
- Streamlined processes for troubleshooting, resulting in faster resolution times and improved customer service.
- Maintained detailed records of service calls, enabling better tracking of recurring issues and proactive solutions implementation.
- Tested systems, noting issues and completing preventive maintenance.
- Contributed to increased first-time fix rates by thoroughly diagnosing issues before initiating repairs or replacements.
- Received consistent positive feedback from customers, reflecting dedication to delivering exceptional service quality.
County Shuttle Bus Driver
Janus Developmental Services
08.2020 - 11.2022
- Facilitated prompt pick-ups and drop-offs by accurately planning routes based on passenger requirements or event schedules.
- Developed deep knowledge of local routes and area destinations.
- Drove 14-passenger shuttle bus to and from medical appointments and jobs.
- Observed passengers during the journey and reported any suspicious behavior.
- Frequently loaded persons with physical or mental handicaps using wheelchair lift.
- Adhered to tight schedule and met departure and arrival deadlines.
- Drove bus to safely transport passengers over scheduled routes and authorized stops.
- Operated with safety and skill to avoid accidents and delays.
- Maintained clean and neat shuttle for passenger comfort.
- Maintained impeccable records of daily drives, vehicle maintenance and notable incidents.
- Fueled and performed pre-trip and post-trip inspections to support safe operating condition of vehicle.
- Adhered to local traffic regulations while operating shuttle buses in various weather conditions for maximum safety.
- Checked vehicles for adequate supply of fuel, oil and other necessary fluids.
- Accepted and processed fares.
- Assisted passengers with luggage and other items, loading and unloading with care.
- Greeted customers with friendliness and professionalism, engaging in conversation to build rapport.
- Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across long-haul transports.
- Managed accurate records of mileage, fuel consumption, and vehicle repairs, optimizing fleet efficiency.
- Promoted accessibility by assisting disabled passengers with wheelchair lifts or other specialized equipment as needed.
- Responded with ease to sudden changes in routes and schedules.
Shuttle Driver and Houseman
Holiday Inn
08.2017 - 07.2020
- Followed designated 4 routes and schedules while operating vehicles.
- Managed time effectively by prioritizing tasks and adapting to changing conditions or unforeseen circumstances.
- Contributed to reduction in fuel consumption through careful driving techniques and adherence to recommended routes.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Transported customers to and from airport.
- Had close set of tasks to complete when not driving bus. Included hotel floor maintenance and guest services.
Technician
ECP Inc.
05.2016 - 05.2017
- Maintained hourly quality testing to ensure product quality throughout process.
- Cultivated productive working relationships with colleagues from diverse backgrounds, fostering effective teamwork within the organization.
- Scheduled maintenance and repair tasks in alignment with production deadlines to reduce bottlenecks.
- Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
- Loaded and unloaded tankers of chemicals bound for recycling.
Process Operator
Whitewave Foods
01.2005 - 05.2016
- Collaborated with quality assurance teams to ensure products met or exceeded customer specifications.
- Met production targets and tight deadlines by collaborating closely with team members.
- Operated various types of machinery proficiently, adapting quickly to changing production requirements.
- Performed general equipment maintenance and repair to minimize downtime.
- Hourly testing of soybean base extraction for end product quality.
- Drove forklift to load and unload trucks of soybeans.
Education
Associates in Diving Business Management - Research Diving And Diving Certifications
Florida Keys Community College
Key West, FL05.1991
No Degree - Psychology And Business Management
Ohio State University
Columbus, OHSkills
- Customer Relations
- Safety Management
- Repair of electric wheelchairs
- Attention to Detail
- Equipment Inspection
- Inventory Management
- Valid Driver's License
- Punctual and Reliable
- Documentation And Reporting
- Flexible and Adaptable
- Quality Assurance
- Work with Minimal Supervision
- Operating Test Equipment
- Social Perceptiveness
- Self-Directed
Accomplishments
- Collaborated with team of 4 in the development of a training manual for GE Fanuc in Charlottesville Virginia.
- Documented and resolved lack of training materials for SAP at Whitewave which led to more standardized training and employee retention.
Software
Additional Information
I have a varied employment background. I've enjoyed challenges and have moved alot in certain years. But I am dependable and work for the employers success, understanding that their success is my own as well. I have owned my own businesses and know what makes it all come together. I have recommendations and contact information for references if so desired. Please let me know if you have any questions. I'll be happy to speak with you.
Timeline
Service Technician
A & A Home Health Equipment
01.2023 - Current
County Shuttle Bus Driver
Janus Developmental Services
08.2020 - 11.2022
Shuttle Driver and Houseman
Holiday Inn
08.2017 - 07.2020
Technician
ECP Inc.
05.2016 - 05.2017
Process Operator
Whitewave Foods
01.2005 - 05.2016
Associates in Diving Business Management - Research Diving And Diving Certifications
Florida Keys Community College
No Degree - Psychology And Business Management
Ohio State University
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