Summary
Overview
Work History
Education
Skills
Software skills
Timeline
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Jesse Henon

Jonesboro,Arkansas

Summary

Dynamic insurance producer at TTEC with proven sales expertise and a strong ability to build relationships. Skilled in policy analysis and client needs assessment, I enhance client satisfaction by delivering tailored insurance solutions. Recognized for my attention to detail and problem-solving abilities, I thrive in high-pressure environments while ensuring compliance and operational efficiency.

Overview

24
24
years of professional experience

Work History

Insurance Producer

TTEC
08.2017 - Current
  • Developed knowledge of insurance products and services to assist clients effectively.
  • Gained proficiency in CRM software for tracking leads and managing client relationships.
  • Adapted quickly to changes in policies and procedures, ensuring smooth operational flow.
  • Conducted thorough needs assessments for prospective clients, identifying gaps in their current coverage plans.
  • Maintained organized documentation of client interactions to support service quality improvements.
  • Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
  • Adhered to all regulations for insurance sales.
  • Maintained up-to-date knowledge of industry trends and regulations, ensuring compliance in all transactions.
  • Provided detailed information about company insurance products.
  • Worked in high-volume, competitive sales environment.

Seasonal Worker

Teleflora
02.2016 - 05.2017
  • Coordinated workflow among team members to enhance productivity.
  • Contributed to a positive work environment by maintaining a professional demeanor and upbeat attitude throughout the busy holiday season.
  • Handled high-pressure situations effectively by remaining calm and focused during peak seasonal times, allowing for the swift resolution of customer inquiries and concerns.
  • Assisted customers with finding requested plants and flowers.
  • Assisted flower shops with customer solutions to allow a higher percentage of order fulfillment while meeting customer satisfaction goals.
  • Operated online POS system to ensure timely payment of client orders.

Planogram Team Member

Meijer
04.2001 - 10.2015
  • Developed and executed planogram layouts to optimize product placement and enhance customer experience.
  • Led training sessions for new team members, focusing on planogram compliance and merchandising standards.
  • Utilized advanced software tools for planogram design, ensuring accurate representation of store layouts.
  • Streamlined merchandise flow by organizing backroom storage areas for easy access during restocking processes.
  • Sustained effective communication with supervisors regarding progress updates, challenges faced during projects, and potential solutions for improved performance.
  • Proposed new ideas and concepts to enhance merchandise displays.
  • Developed themes, props and lighting for merchandise displays.

Education

Studied - Marketing, Music Business

Indiana University, Southeast
New Albany, IN

Skills

  • Licensed insurance agent
  • Sales expertise
  • Health insurance
  • Medicare
  • Dual special needs insurance
  • Vision and dental insurance
  • Travel Insurance
  • Private insurance
  • Relationship building
  • Policy analysis
  • Client needs analysis
  • Attention to detail
  • Multitasking Abilities
  • Reliability
  • Decision-making
  • Self motivation
  • Risk assessment

Software skills

  • Adobe
  • Excel
  • Outlook
  • PowerPoint
  • Word
  • Salesforce
  • Salesgenie
  • Blender
  • Sketchup
  • GIMP
  • Photoshop

Timeline

Insurance Producer

TTEC
08.2017 - Current

Seasonal Worker

Teleflora
02.2016 - 05.2017

Planogram Team Member

Meijer
04.2001 - 10.2015

Studied - Marketing, Music Business

Indiana University, Southeast

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Jesse Henon