Jesse Hicks
Delray Beach,FL
Summary
Dynamic professional with a strong background in management and supervision. Skilled in problem resolution and time management, consistently delivering exceptional service and fostering team success in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Crew Scheduler
Atlas Air, Inc.
Erlanger, KY
11.2024 - 05.2026
- Coordinated daily flight crew schedules for hundreds of flights per day, ensuring compliance with FAA regulations and union agreements.
- Utilized scheduling software (AIMS) to build efficient rosters and resolve coverage gaps.
- Provided 24/7 coverage in a high-pressure operations center, handling multiple scheduling changes simultaneously.
Server/Host
The Eagle
Louisville, KY
05.2023 - 09.2024
- Assisted in the organization and execution of private events, ensuring exceptional service and customer satisfaction
- Demonstrated exceptional multitasking skills during peak hours, accurately managing 7 tables
- Adhered to all food safety regulations to ensure the health and well-being of customers
Front Line Supervisor
UPS
Louisville, KY
03.2023 - 05.2023
- Manage a team of employees that focuses on the load/unload operations of airplanes.
- Processes timecards, trainings, and operations paperwork
- Leads group meetings and encourages other supervisors to succeed.
Package Handler
UPS
Louisville, KY
04.2022 - 03.2023
- Problem-Solving packages that arrive and correcting information efficiently.
Education
High School Diploma -
Taylor County High School
Campbellsville, KY05-2020
Skills
- Management and supervision
- Scheduling software
- Problem resolution
- Time management
- Customer service excellence
- Microsoft Outlook proficiency
- Effective communication skills
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Crew Scheduler
Atlas Air, Inc.
11.2024 - 05.2026
Server/Host
The Eagle
05.2023 - 09.2024
Front Line Supervisor
UPS
03.2023 - 05.2023
Package Handler
UPS
04.2022 - 03.2023
High School Diploma -
Taylor County High School