Jesse James
Little Rock
Summary
Dynamic General Manager with expertise in operations management and team building. Proven track record in streamlining processes and enhancing team collaboration to drive efficiency and customer satisfaction.
Overview
27
27
years of professional experience
Work History
General Manager
Hero Roofing LLC
Little Rock, AR
01.2024 - Current
- Streamlined project management processes to enhance operational efficiency and team collaboration.
- Oversaw budgeting and financial planning to optimize resource allocation and reduce costs.
- Implemented quality control measures ensuring compliance with industry standards and customer satisfaction.
- Developed training programs for staff, improving skill sets and promoting safety awareness on job sites.
- Coordinated with suppliers to negotiate contracts, securing favorable terms and timely material deliveries.
- Fostered a positive work culture, leading team-building initiatives that enhanced employee morale and productivity.
Licensed Practical Nurse Supervisor
Veterans Administration
North Little Rock, AR
10.2018 - 12.2022
- Supervised nursing staff, ensuring compliance with protocols and quality standards.
- Developed and implemented patient care plans, enhancing treatment effectiveness.
- Coordinated training programs for new nurses, fostering skill development and team integration.
- Evaluated patient outcomes, adjusting care strategies to improve overall health metrics.
- Managed medication administration processes, maintaining accuracy and safety in prescriptions.
- Conducted performance reviews, providing constructive feedback to promote professional growth.
- Collaborated with multidisciplinary teams to streamline patient services and communication pathways.
- Oversaw scheduling and staffing needs, optimizing resource allocation within the nursing department.
- Developed individualized care plans to address each patient''s specific needs, promoting overall well-being and recovery.
Nurse
Wellpath Healthcare
Pine Bluff, AR
02.1999 - 10.2018
- Administered medications and treatments according to established protocols and patient care plans.
- Collaborated with interdisciplinary teams to enhance patient outcomes and care strategies.
- Monitored vital signs and documented observations to ensure accurate patient assessments.
- Educated patients and families on health management and treatment options for improved understanding.
- Mentored junior nurses in clinical procedures and best practices to enhance team performance.
- Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
- Implemented evidence-based practices to elevate standards of care across nursing units within the facility.
Education
Associate of Science - Practical Nursing
Baptist Health
Little Rock, AR12.1999
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Time management
- Training and coaching
- Customer relations
- Training and development
- Inventory control
- Goal setting
- Verbal and written communication
- Labor cost controls
- Customer retention
- Deadline oriented
- Strategic planning
- Vendor relationships
- Employee development
- Consistently meet goals
- Purchasing
- Workflow planning
Accomplishments
- Supervision - Supervised sales team to monitor sales activity and goal achievement through effectively helping with customers and vendors
.
Timeline
General Manager
Hero Roofing LLC
01.2024 - Current
Licensed Practical Nurse Supervisor
Veterans Administration
10.2018 - 12.2022
Nurse
Wellpath Healthcare
02.1999 - 10.2018
Associate of Science - Practical Nursing
Baptist Health
Nurse of the year 2012
Due to exceptional performance and professionalism I was awarded the Nurse of the year of Wellpath Healthcare organization of of 500 employees.