Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jesse Janzen

AMARILLO,Texas

Summary

Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.

Overview

5
5
years of professional experience

Work History

Management Trainee

Sonic
05.2023 - Current
  • Gained knowledge of company policies, protocols and processes.
  • Handled day-to-day customer or client questions via telephone or email.
  • Acted with integrity, honesty and knowledge to promote culture of company.
  • Established open and professional relationships with team members which facilitated communication, quickly resolving issues, and conflicts.
  • Analyzed customer feedback to identify areas for improvement.

Deli Worker

United Supermarkets
05.2022 - 05.2023
  • Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Opened new inventory and rotated stock by dates to maintain freshness.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Listened carefully to customer instructions and prepared orders according to those preferences.
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
  • Inspected equipment, refrigerators, and warming lamps to check compliance with safe operating levels.
  • Learned other teammates' work tasks to train as backup.

Dishwasher

Ranch House Cafe
08.2018 - 05.2022
  • Followed supervisor instructions to complete tasks on time.
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
  • Kept work area clean, dry, and free of debris to prevent incidents and accidents.
  • Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.
  • Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
  • Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless.
  • Stepped into additional roles during busy times to boost coverage of important stations.

Education

GED -

Home School
Canyon, TX
05.2017

Skills

  • Customer Relationship Management
  • Process Improvement
  • Staff Supervision

Languages

Japanese
Professional Working

Timeline

Management Trainee

Sonic
05.2023 - Current

Deli Worker

United Supermarkets
05.2022 - 05.2023

Dishwasher

Ranch House Cafe
08.2018 - 05.2022

GED -

Home School

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Jesse Janzen