Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jesse Johnson

Wilson,NC

Summary

Accomplished Business Service Technician with a proven track record at Brightspeed, specializing in the installation and maintenance of telecom and data equipment. Skilled in troubleshooting and customer service, consistently delivering high-quality solutions. Demonstrates exceptional technical proficiency and interpersonal skills, contributing to enhanced customer satisfaction. Thorough Service Technician with commitment to superior service. Driven to consistently contribute value through impeccable work ethic and unending quest to achieve new service skills. Experience managing high-volume of service calls while maintaining quality and efficiency.

Overview

41
41
years of professional experience

Work History

Business Service Technician

Brightspeed
11.1996 - Current

Installation and maintenance CPE telecom and data equipment. Installation and maintenance of special circuits. Installation and maintenance of various types of telephony services.

Telecommunications Technician

East Carolina University
03.1988 - 11.1996

Installation of telecom equipment and services.

Bagger

Food Lion
11.1983 - 06.1988

Providing customer service in the check out area of the store. Stocking shelves and cleaning the store.

Education

Advanced Diploma - Electronic Servicing

Pitt Community College
Winterville, NC
03.1988

High School Diploma -

Greene Central High School
Snow Hill, NC
06.1984

Skills

  • Troubleshooting telecom equipment
  • Customer service for Brightspeed customers
  • Installing telecom equipment
  • Installation and maintenance of special circuit equipment

Timeline

Business Service Technician

Brightspeed
11.1996 - Current

Telecommunications Technician

East Carolina University
03.1988 - 11.1996

Bagger

Food Lion
11.1983 - 06.1988

Advanced Diploma - Electronic Servicing

Pitt Community College

High School Diploma -

Greene Central High School
Jesse Johnson