Jesse Johnson
TechnoGuard
Fairfax,VA
1
Certification
5
years of professional experience
Experienced in quality control, team leadership, safety compliance, and operations management. Skilled in coordinating crews, maintaining quality standards, solving problems, and working in fast-paced, physically demanding environments. Strong attention to detail with a proven ability to improve efficiency, meet deadlines, and deliver high-quality results.
Work History
Quality Control Supervisor
9 Months- Led and supervised quality control operations to ensure fabricated products met company standards and specifications.
- Performed detailed inspections of materials, components, and finished products utilizing precision measurement tools and inspection procedures to identify defects and implement corrective actions.
- Managed fabrication technicians by providing training, guidance, and support to improve build accuracy and efficiency.
- Reviewed production drawings and work orders to verify proper fabrication and assembly.
- Collaborated with upper management to resolve quality issues, reduce rework, and improve manufacturing processes.
- Maintained accurate inspection records, quality reports, and documentation to support compliance and continuous improvement initiatives.
- Ensured adherence to safety procedures, quality standards, and production timelines in a fast-paced warehouse environment.
Assistant Manager
2 Years 2 Months- Supervised daily shop operations, optimizing workflow and enhancing customer service satisfaction.
- Led, trained, and coached technicians to maintain quality workmanship, safety, and company service standards.
- Managed opening and closing procedures, cash handling, inventory control, and supply ordering.
- Resolved customer concerns professionally, creating a positive and efficient service experience.
- Performed routine vehicle maintenance and repairs, including oil changes, fluid services, filter replacements, and further repair based on vehicle needs.
- Conducted vehicle inspections and communicated maintenance recommendations to customers.
- Resolved customer concerns professionally, fostering a positive service experience and building customer loyalty.
Shift Manager
1 Year 1 Month- Led, trained, and motivated team members to maintain high performance and a positive work environment.
- Supervised daily store operations, ensuring efficient workflow and exceptional customer service.
- Managed opening and closing procedures, including cash handling, register reconciliation, and deposits.
- Monitored labor and operational efficiency to align with sales goals and achieve daily performance targets.
- Oversaw inventory levels and restocked products to meet customer demand and optimize sales.
- Maintained food safety, sanitation, and health code compliance in accordance with company standards.
Shift Manager
11 Months- Supervised daily store operations and led associates to achieve sales, customer service, and operational goals.
- Assigned tasks, managed shift schedules, and coached team to enhance overall performance.
- Resolved customer concerns quickly and efficiently, ensuring a positive shopping experience.
- Executed cash handling procedures, performed register reconciliations, and ensured smooth opening and closing operations.
- Ensured compliance with company policies, safety procedures, and loss prevention standards.
- Facilitated employee training and onboarding to foster a collaborative and productive work environment.
- Assisted with inventory management, merchandising, stocking, and maintaining store presentation standards.
Loss Prevention Specialist
4 Months- Monitored sales floor activity to identify and prevent theft, fraud, and inventory shrink.
- Conducted surveillance and investigations, documenting incidents accurately to support resolution and enhance security measures.
- Enforced company safety, security, and loss prevention policies to protect customers, associates, and assets.
- Performed routine security audits and monitored high-risk areas to reduce inventory loss.
- Performed routine security audits and monitored high-risk areas, leading to improved inventory control and loss prevention.
- Promoted a safe and secure shopping environment through proactive customer engagement and vigilance.
Skills
Quality Assurance & Process Improvement
Operational Planning
Inventory & Parts Management
Workflow Coordination
Team Leadership
Performance Coaching
Conflict Resolution
Certification
- Confidential Security Clearance
- General Industry OSHA Certified
- Lean Six Sigma Green Belt Certified
- Forklift Certified
- CPR Certified
Timeline
Quality Control Supervisor
TechnoGuard
11.2025 - CurrentRead More
Assistant Manager
Jiffy Lube
10.2023 - 12.2025Read More
Shift Manager
Ben & Jerry's
09.2022 - 10.2023Read More
Shift Manager
Five Below
09.2021 - 08.2022Read More
Loss Prevention Specialist
Ross Dress for Less
05.2021 - 09.2021Read More