Jesse Kocsa
Brick,NJ
Summary
Proven track record at Jenkinson's Pavilion, excelling in high-pressure environments with exceptional time management and customer service skills. Demonstrated ability to enhance team productivity and guest satisfaction through effective multitasking and strong work ethic. Achieved significant improvements in service speed and efficiency, showcasing a commitment to excellence and continuous learning.
Overview
1
1
year of professional experience
Work History
Busser
Jenkinson Pavillion
04.2023 - Current
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Restaurant Hostess
Jenkinson's Pavilion
04.2023 - Current
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Food Runner
Jenkinson's Pavilion
04.2023 - Current
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Maintained speed of service for food orders while minimizing errors and complaints.
- Delivered correct food items to tables according to order documentation.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
Education
Associate of Science - Engineering (Pre-Engineering)
Ocean County College
Toms River, NJ06.2026
High School Diploma -
Collier High School
Wickatunk, NJ06.2024
Skills
- Time Management
- Cleaning and sanitizing
- Table Bussing
- Team Collaboration
- Quick Learner
- Teamwork and Collaboration
- Strong Work Ethic
- Customer Service
- Strong multitasking
- Greeting guests
- Active Learning
- Inventory control and record keeping
Timeline
Busser
Jenkinson Pavillion
04.2023 - Current
Restaurant Hostess
Jenkinson's Pavilion
04.2023 - Current
Food Runner
Jenkinson's Pavilion
04.2023 - Current
Associate of Science - Engineering (Pre-Engineering)
Ocean County College
High School Diploma -
Collier High School