Results-driven leader specializing in strategic negotiation, relationship management, and operational execution. Proven track record in portfolio expansion and driving impactful growth initiatives.
Overview
26
26
years of professional experience
Work History
Vice President, Client Leader
Synchrony
08.2019 - Current
Expanded portfolio through partner renewals and new business, achieving $2.8 billion in approved investment and $1.4 billion in receivables.
Led team of account service managers supporting over 5,000 dealer locations across 10 clients, fostering a collaborative culture through coaching and cross-team partnerships.
Introduced new application and transaction capabilities for powersports and outdoor power equipment, streamlining dealer and customer interactions.
Vice President, Relationship Manager
Synchrony
03.2016 - 08.2019
Expanded program scope and executive relationships, growing Polaris into largest powersports client with over 400% purchase volume increase.
Supported business development efforts by leveraging market insights and facilitating cross-team collaboration to secure new client relationships.
Executed growth plan that raised OEM sales penetration from 2% to 10% through strategic sales incentives, marketing initiatives, and dealer activation.
Lead Manager, Underwriting Operations
Synchrony Financial (formerly GE Capital)
03.2007 - 03.2016
Developed and executed dealer strategy, achieving 45% growth in targeted dealers.
Enhanced underwriting controls to improve quality and compliance with regulatory standards.
Standardized underwriting processes through secured-installment queueing, ensuring consistency and seasonal coverage across powersports and OPE.
Senior Vice President of Client Relations and Client HR at Vensure Employer ServicesSenior Vice President of Client Relations and Client HR at Vensure Employer Services