Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Jesse Lepow

Portland ,Oregon

Summary

Sales professional with over 15 years of experience in luxury travel representation. Expertise in building relationships with senior decision makers and converting prospective accounts. Consistently exceeds sales targets through exceptional service and brand advocacy, resulting in long-term client loyalty. Respected within the luxury travel advisor community for a personable and results-oriented approach.

Overview

17
17
years of professional experience

Work History

Director of Sales and Marketing

The Muse Collection
NYC
01.2021 - 05.2025
  • Focused on driving increased booking rates for our portfolio of 70+ international luxury hotels and travel operators
  • Lead in-person and virtual portfolio representations at trade shows, sales missions and informal gatherings.
  • Manage ongoing business development programming, including organizing and leading FAM trips, recruiting new travel advisors and hosting weekly webinars.
  • Manage customer retention database and implement targeted email marketing campaigns via Hubspot. During my tenure, our database of luxury travel advisors has grown by 25% and email open rates have increased open rates by 20%.

Director of Business Development & Industry Relations

Madrid & Beyond
NYC
01.2015 - 01.2020
  • Oversaw all aspects of travel agency partner accounts, including managing partner relationships and preferred agency programs.
  • Promoted brand loyalty among North American travel advisors via webinars, trade shows, client engagement functions, in-office presentations, travel professional associations, and informal get-togethers.
  • Wrote and presented a company-wide sales and protocol guidebook focused on new client business development strategies.

Department Manager: Spain & Portugal

Heritage Tours Private Travel
New York, New York
03.2008 - 12.2012
  • Spearheaded initiatives that boosted sales performance significantly.
  • Collaborated with travel agents to develop customized travel plans for high-end clients.
  • Surpassed annual goals, achieving record year-on-year success.

Education

Bachelor of Art - Communication Studies

University of North Carolina
Chapel Hill
01.2000

Skills

  • Extensive personal network
  • Rapport and relationship building
  • Digital marketing
  • Customer database management
  • Hubspot CRM proficiency
  • Data-driven decision-making
  • Trade show management
  • Industry partnerships
  • Influencer partnerships
  • Sales coordination

Timeline

Director of Sales and Marketing

The Muse Collection
01.2021 - 05.2025

Director of Business Development & Industry Relations

Madrid & Beyond
01.2015 - 01.2020

Department Manager: Spain & Portugal

Heritage Tours Private Travel
03.2008 - 12.2012

Bachelor of Art - Communication Studies

University of North Carolina
Jesse Lepow
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