Jesse Malloy
Food Service Industry
Garden City,MI
Summary
Experienced Food Industry Worker with over 9 years of experience in the Food Industry. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
9
9
years of professional experience
Work History
Inventory Commodity Controller
Mastronardi Produce
Livonia, MI
01.2020 - Current
- Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
- Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.
- Tracked orders and notified customers of status or potential delays.
Assistant Store Manager
Little Caesars
Canton, MI
03.2014 - 12.2019
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Reduced company expenditures and met budget targets by closely monitoring, tracking and controlling expenses.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Rotated merchandise and displays to feature new products and promotions.
Shift Leader
Mc Donalds
Westland, MI
03.2012 - 03.2014
- Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
- Coached team members in techniques necessary to complete job tasks.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Evaluated employee skills and knowledge regularly, providing hands-on training and mentoring to individuals with lagging skills.
Education
High School Diploma -
Garden City High School
Garden City, MI 09.2008 - 05.2012
Skills
Customer Service
Timeline
Inventory Commodity Controller
Mastronardi Produce
01.2020 - Current
Assistant Store Manager
Little Caesars
03.2014 - 12.2019
Shift Leader
Mc Donalds
03.2012 - 03.2014
High School Diploma -
Garden City High School
09.2008 - 05.2012
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